Source
Invoices & e-invoicing compliance — found from sitemap — Paddle Billing
Checked for Paddle Billing on 26 Oct 2026
- Page
- https://developer.paddle.com/build/invoices/cancel-invoices
- Checked
- 26 Oct 2026, 16:47 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:860147c15f4e611468d0661bd6f69d4755b666c99046703a574195502868ca6c
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Invoice cancel purpose Report an error
“Cancel an invoice if you created it in error. Canceled invoices remain on your system for recordkeeping purposes.”
-
Invoice cancel eligible statuses Report an error
“You can cancel manually-collected transactions that are draft, ready, billed (issued invoices), or past_due (overdue invoices).”
-
Paid invoice refund via adjustment Report an error
“If a transaction is completed, meaning a customer has paid an invoice, you can create an adjustment to refund all or part of it instead.”
-
Subscription generated invoices dashboard only Report an error
“Invoices that Paddle creates for a subscription, like renewal invoices or invoices for subscription changes and one-time charges, can only be canceled using the Paddle dashboard. Their origin starts with subscription_. If you try to cancel them using the API, Paddle returns a forbidden error.”
-
Cancel API endpoint Report an error
“Send a PATCH request to the /transactions/{transaction_id} endpoint to update a manually-collected transaction, setting status to canceled in your request.”
-
Credit instead of cancel Report an error
“You might be able to correct some errors on an issued invoice by creating a credit rather than canceling it.”
-
Credit full value marks completed Report an error
“When you credit the full value of a transaction, it's marked as completed. It's no longer due.”
-
Cancel does not cancel subscription Report an error
“When you cancel an invoice, its related subscription isn't automatically canceled. The subscription keeps its current status.”
-
Webhook cancel subscription workflow Report an error
“Subscribe to transaction canceled events”
-
Canceled subscription invoices stay open Report an error
“When you cancel a manually-collected subscription, Paddle doesn't cancel its invoices. Invoices that are billed or past_due stay open and due. If a customer pays one of these invoices, Paddle doesn't reactivate the subscription.”
-
Webhook transaction canceled event Report an error
“transaction.canceled Occurs when a transaction is canceled. Its status field changes to canceled.”
-
Common errors Report an error
“transaction_invalid_status_change”
-
Invoices require manual collection Report an error
“Invoices work using manually-collected transactions. These are transactions where the collection_mode is set to manual, which means that Paddle sends an invoice that customers must pay themselves by bank transfer or using Paddle Checkout.”
-
Cancellation irreversible Report an error
“You can't uncancel it, or make any other changes to it”
Scores citing this record
- The Billing Engineer Invoices & e-invoicing compliance
- The Billing Engineer Invoices & e-invoicing compliance
- The Billing Engineer Payment collection, dunning & portability
- The Billing Engineer Revenue reporting & accounting handoff
- The Finance Lead Invoices & e-invoicing compliance
- The Finance Lead Invoices & e-invoicing compliance
- The SaaS Founder Invoices & e-invoicing compliance
- The SaaS Founder Plans, pricing models & subscription lifecycle
- The SaaS Founder Invoices & e-invoicing compliance
- The SaaS Founder Revenue reporting & accounting handoff
- The Service-Business Owner Invoices & e-invoicing compliance
- The Service-Business Owner Invoices & e-invoicing compliance
- The Skeptic Invoices & e-invoicing compliance
- The Skeptic Payment collection, dunning & portability
- The Skeptic Invoices & e-invoicing compliance
- The Tax Adviser Invoices & e-invoicing compliance
- The Tax Adviser Invoices & e-invoicing compliance
- The Tax Adviser Payment collection, dunning & portability