Privacy policy — Sequence

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• Entity Report an error

  “We are Sequence HQ Ltd, incorporated in England and Wales under the company number 13585168.”

• Address Report an error

  “You can find us at 27 New Dover Road, Canterbury, England, CT1 3DN.”

• Ico registration Report an error

  “Our ICO Registration number is ZB304614.”

• Privacy contact Report an error

  “Questions, comments and requests about this Privacy Policy can be addressed to compliance@sequencehq.com.”

• Security incident contact Report an error

  “In the event of any I.T. security or data incidents, you can email us at security@sequencehq.com to alert us.”

• GDPR framework Report an error

  “in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018”

• Minimum age Report an error

  “Our Services are designed for business use, and we do not knowingly collect personal data from individuals under the age of 18.”

• Role controller account data Report an error

  “For this information, we are the controller of the data and will hold it securely in line with our Security Measures.”

• Role processor end customer data Report an error

  “we are acting on their behalf as their service provider and processor. Our customers, and not us, are the controllers of the data submitted when they use our services to interact and provide a service to their end customers”

• Processing regions Report an error

  “we will look to limit the jurisdictions to the EU and US so that you can expect an essentially equivalent degree of protection to your personal information”

• Transfer mechanism Report an error

  “we rely on approved standard contract clauses (SCC) which we include in our agreements with data processors and service providers”

• List available Report an error

  “We maintain a list of the subprocessors and third parties with whom we may share data in order to provide our Services.”

• Retention policy Report an error

  “We will only retain data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.”

• Anonymization Report an error

  “In some circumstances we may pseudonymize or anonymize personal information so that it can no longer be associated with an individual person, in which case we may use such information without further notice to you.”

• Rights requests channel Report an error

  “If you would like to access a copy of, delete, or otherwise exercise control over your personal information, please contact us via the Data Requests form.”

• SOC 2 Report an error

  “We are certified for SOC2 Type II and shortly to be certified for ISO27001”

• Complaint channel Report an error

  “In the UK that is the Information Commissioner’s Office (ICO) (www.ico.org.uk).”

• Privacy policy last updated Report an error

  “Last updated: February 2026.”

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