Terms of service — Sequence

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• Entity Report an error

  “We are Sequence HQ Ltd, incorporated in England and Wales under the company number 13585168. You can find us at 27 New Dover Road, Canterbury, England, CT1 3DN.”

• Services Report an error

  “connecting you with payment processor service providers (Payment Services), access to our templates and payment workflows to allow you to design your own user flows (Templates), and a software tool to create and manage your subscriptions and invoices (Billing).”

• Modification notice Report an error

  “will provide you with 10 working days’ notice if modifications would cause a material change to your use of the Services.”

• Confidentiality term Report an error

  “The confidentiality obligations of each party will continue for 2 years after the termination of this Agreement.”

• GDPR Report an error

  “We will both comply with all applicable requirements of the EU General Data Protection Regulation (2016/679/EC), the Data Protection Act 2018 as may be amended from time to time, and all applicable data protection legislation.”

• DPA Report an error

  “To the extent we act as a data processor and process any of your personal data while providing the Services, the terms of the Data Processing Agreement will apply to such processing.”

• Payment terms Report an error

  “Unless otherwise stated in the Order Form, payments are due within 30 days of the invoice date and are nonrefundable.”

• Late fee Report an error

  “Fees which have not been paid by their due date are subject to an interest rate of 1% per month, or the maximum permitted by law, whichever is lower.”

• Taxes Report an error

  “Fees under this Agreement are exclusive of all taxes. You will be responsible for any applicable taxes (excluding US taxes based on our net income) unless you have provided us with a valid exemption certificate.”

• Liability cap Report an error

  “Our total liability to you will not exceed the amount of fees paid by you during the 12 months before the date on which the claim arose.”

• Security warranty Report an error

  “not knowingly include in the Services any viruses or other malicious code that would cause intentional harm to a computer network or system, including security or user data (our Security Warranty)”

• Termination for cause Report an error

  “commits a material breach of this Agreement incapable of remedy, or if it is capable of remedy, fails to remedy it within 30 days of being notified of the breach”

• Governing law Report an error

  “This Agreement is governed by the laws of England and Wales and the courts of England and Wales have exclusive jurisdiction to settle any disputes in relation to it.”

• Third party services Report an error

  “The Services may be supported by and operate with application programming interfaces and other third party services. We are not liable for any third party services, or the availability and operation of the Services to the extent they depend on them.”

• Service level agreement Report an error

  “We will aim to provide the Services in accordance with our Service Level Agreement.”

• Publicity Report an error

  “Within 1 month after the Effective Date, we may request your participation in a case study about your use of our Services, which we may use and distribute for our advertising and promotional materials.”

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