Privacy policy — ERPNext

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Facts read from this source

• Entity name Report an error

  “This privacy policy (“Privacy Policy”) describes how Frappe Technologies Pvt. Ltd. (“Frappe”, “Company”, “We”, “Us” and “Our”) collects, stores, uses, shares, and otherwise processes your (“You” and “Your”) personal information on https://frappe.io/ and its subdomains”

• Last updated Report an error

  “Last Updated on 1 April 2026”

• Processor list URL Report an error

  “The identity of Our current payment service provider is available in Our List of Processors available at https://cloud.frappe.io/data-processors as updated from time to time.”

• Github import Report an error

  “The Website may allow You to import source code for Your software from GitHub. If You wish to import Your source code from Your GitHub repository, we may collect Your GitHub account details such as Your GitHub username, organization name, email address, and Your public or private source code repositories You attempt to import into Your account”

• Google email integration Report an error

  “If You choose to connect a Google (Gmail) account to Your site, we may access Your Google account email address and, using the Gmail permission You authorize, read, send and manage email in that mailbox.”

• Google API limited use Report an error

  “Frappe's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.”

• Data portability erpnext export Report an error

  “Data related to ERPNext sites hosted by You on the Website may be exported from the Website by You in a format that can be imported into other instances of ERPNext.”

• Retention post termination Report an error

  “We have an obligation to retain account registration-related information for a period of 180 days after account termination.”

• Backup retention Report an error

  “Backups may be retained for up to six months. Information that is deleted may be retained as a part of backups.”

• Billing retention Report an error

  “Billing-related information will be retained for taxation purposes for the longest duration permitted by law.”

• Backup location Report an error

  “At this time, all offsite backups are stored in India.”

• Data locations Report an error

  “Your data and information may be stored in locations across the world to ensure its reliability and availability.”

• Jurisdiction india Report an error

  “Frappe is subject to Indian laws and regulations, including but not limited to the possibility of requests for access to data by law enforcement authorities in certain circumstances.”

• Automated decision making Report an error

  “Right Not be Subjected to Avoid Automated Decision-Making: We do not use automated decision-making processes at this time.”

• Children definition Report an error

  “For the purposes of this Privacy Policy, a “child” means any individual who has not completed the age of eighteen years. We do not knowingly collect or process personal data of children.”

• Policy change notice Report an error

  “The changes will be effective at least 14 days after the new policy has been notified or posted on the Website.”

• Affiliate definition Report an error

  “affiliated companies include companies that are under common control or ownership with Our Company; and control here means control of more than 50% of the voting interests of the subject entity.”

• Withdraw consent method Report an error

  “You may withdraw consent by visiting Your account settings at https://cloud.frappe.io and updating Your preferences; or contacting Us using the contact information provided at the end of this Privacy Policy.”

• Erpnexthosting Report an error

  “The Website allows You to create, upload and manage ERPNext sites.”

• Grievance redressal Report an error

  “please contact our Grievance Officer through any method specified on our Grievance Redressal page.”

• Policy languages Report an error

  “This Privacy Policy is available in English. Upon request, We will endeavour to make this information available in other languages specified in the Eighth Schedule to the Constitution of India.”

• Marketing optout Report an error

  “You may opt-out of such communications at any time using the link provided at the bottom of each such communication.”

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