Privacy policy — Todoist

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Facts read from this source

• Entity Report an error

  “"Todoist," "we," "our" or "us" refers to Todoist Inc., a company registered in Delaware with its registered address located at 251 Little Falls Drive, Wilmington, DE 19808.”

• Effective date Report an error

  “Effective Date: August 27th, 2026”

• Controller processor Report an error

  “When you use Todoist Services in your personal capacity, we are the data controller under applicable privacy laws, and this Policy applies.”

• AI features Report an error

  “Our Services include features enabled by artificial intelligence models that allow you to submit text (including voice-to-text), documents, and other materials to the Services.”

• Children age Report an error

  “we do not knowingly collect Information from children under the age of 13”

• Data residency Report an error

  “Your Information will be processed by our employees and service providers in the U.S.”

• Transfer mechanism Report an error

  “We may transfer Information from the EEA or the UK to the U.S. and other third countries based on European Commission-approved or UK Government-approved Standard Contractual Clauses, or otherwise in accordance with applicable data protection laws.”

• Providers Report an error

  “Cloud service providers who we rely on for data storage, including Microsoft Azure and Amazon Web Services which are based in the U.S. and Google Cloud.”

• Payment processor Report an error

  “Payment processors, such as Stripe. This payment processor is responsible for the processing of your Information, and may use your Information for their own purposes in accordance with their privacy policies.”

• Customer support Report an error

  “This includes Zendesk Inc., which is based in the U.S. and which hosts our customer support function”

• Analytics Report an error

  “This includes Google LLC, which is based in the U.S.”

• Communications Report an error

  “This includes SendGrid, Mailgun and MailChimp, which are based in the U.S.”

• Recruitment Report an error

  “We are using a third-party platform, Ashby, to help us store and process the job applications that we receive.”

• Security posture Report an error

  “We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.”

• Erasure backup retention Report an error

  “Usually, only an encrypted copy of your Information will remain on our backup archives for 90 days”

• Cookie retention Report an error

  “Except for essential cookies, all cookies will expire after maximum 2 years.”

• API access Report an error

  “We provide full access to your Information via our API here: https://developer.todoist.com/ https://developer.twist.com/”

• Google calendar Report an error

  “Apps' use of information received from Google APIs[A1] [OS2] for its Google Calendar integration[A3] adheres to Google API Services User Data Policy, including the Limited Use requirements.”

• Joint ownership Report an error

  “If you use a Todoist account to create content jointly with collaborators, such content is subject to joint ownership and control by all the collaborators.”

• EU representative Report an error

  “you can send an email to our EU representative, DataRep at doist@datarep.com”

• Location reminders Report an error

  “Geolocation information, such as your GPS information when you use the location reminder feature of the Services. Where required, we will obtain your consent prior to collecting such Information.”

• GDPR rights Report an error

  “If you are based in the EEA or the UK, you have certain rights in relation to your Information.”

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