Source
Data use, training & retention — found from sitemap — Claude for Work
Checked for Claude for Work on 26 Oct 2026
- Page
- https://support.claude.com/en/articles/10440198-configure-custom-data-retention-controls-for-enterprise-plans
- Checked
- 26 Oct 2026, 18:03 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:21990385f09065516ce431eab9e0fa0bef79fbb2d79cfd8258d129c9b73c6889
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Retention controls Report an error
“Custom data retention controls allow organizations to manage how long Claude stores conversation, project, and artifact data.”
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Retention plan availability Report an error
“This feature is available to Enterprise plan customers.”
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Retention required role Report an error
“To set custom retention periods for your organization, you must have either a Primary Owner or Owner role.”
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Retention minimum Report an error
“The minimum retention period is 30 days, and each month is counted as 30 days.”
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Retention default Report an error
“By default, data is retained indefinitely unless a custom retention period is set.”
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Retention projects default Report an error
“by default, projects are retained indefinitely, so chats inside projects are not deleted by your chat retention period.”
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Retention deletion permanent Report an error
“Data past its retention period will be permanently deleted and cannot be recovered.”
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Retention shorten behavior Report an error
“When you shorten a retention period, any data that falls outside the new period is scheduled for permanent deletion as soon as you save. A daily background process removes it, which can take several days for large amounts of data.”
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Retention anti regression artifacts Report an error
“A retention period set on an Enterprise plan still applies to artifacts if your organization later changes to a Team plan.”
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Retention excluded features Report an error
“They don't apply to standalone Claude Design at claude.ai/design, Claude Tag, Claude Managed Agents, or any other feature that runs Claude Code in the cloud.”
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Retention tns flagged content Report an error
“we may retain content flagged by our trust and safety systems or as required by law.”
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Retention setup path Report an error
“Navigate to Organization settings > Data and Privacy.”
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Retention audit logs Report an error
“All retention-related actions and changes are automatically tracked in audit logs.”
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Retention artifact public links Report an error
“A retention period that covers artifacts doesn't delete artifacts published with a public link.”
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Retention artifact basis Report an error
“For artifacts: Retention period starts from the last time someone opened or edited the artifact.”
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Retention chat basis Report an error
“For chats: The period is measured from the most recent activity in the conversation or in any cloud session Claude started from it.”
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Retention project precedence Report an error
“Project retention always takes precedence over chat retention for chats inside a project.”
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Retention example Report an error
“If a conversation’s last message is at 3PM UTC on March 1 with a 30-day retention period, the conversation is deleted after March 31.”
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Enterprise HIPAA Report an error
“HIPAA-ready Enterprise plans”
Scores citing this record
- The Automation Lead Data use, training & retention
- The Automation Lead Data use, training & retention
- The Customer-Service Director Data use, training & retention
- The Customer-Service Director Data use, training & retention
- The Data Protection Officer Data use, training & retention
- The Data Protection Officer Admin, identity & access controls
- The Data Protection Officer Data use, training & retention
- The Data Protection Officer Admin, identity & access controls
- The Head of IT Data use, training & retention
- The Head of IT Admin, identity & access controls
- The Head of IT Data use, training & retention
- The Skeptic Data use, training & retention
- The Skeptic Data use, training & retention
- The Skeptic Admin, identity & access controls
- The Works Council Member Data use, training & retention
- The Works Council Member Admin, identity & access controls
- The Works Council Member Data use, training & retention
- The Works Council Member Admin, identity & access controls