Models & processing location — found from sitemap — Parloa

Cited by

Facts read from this source

• Provider Report an error

  “We run on Microsoft Azure and manage those resources with Terraform, following infrastructure-as-code best practices.”

• Regions stated Report an error

  “Before Zones, Parloa had two regional stamps: app.parloa.com, hosted in Germany, and app.parloa.us, hosted in the United States.”

• Zones data residency Report an error

  “Zones lets customers deploy Parloa in the supported region of their choice and prove data residency, meaning transcripts, personally identifiable information (PII), analytics, plus the services that process them, stay inside that regional boundary, no matter where the agent is built.”

• Stamp architecture Report an error

  “Under the hood, each stamp is an Azure subscription, an AKS cluster and all the services in Parloa's runtime layer.”

• Control runtime plane split Report an error

  “The control plane manages configuration: agent building, phone numbers, and channels. The runtime plane handles live activity: phone calls, chat sessions, and the conversation data they produce.”

• Analytics regional Report an error

  “Data analytics are also computed and stored in the stamp's region.”

• Runtime independence Report an error

  “If a temporary network partition cuts a stamp off, the agent can still handle phone calls and chat sessions.”

• Runtime caching Report an error

  “That meant building a caching layer into each runtime stamp, so all the agent configuration a conversation needs is already there the moment a call or chat starts.”

• Region constraints Report an error

  “First, we run on Microsoft Azure, so we're limited to the regions Azure supports.”

• Llm region verification Report an error

  “Models hosted by OpenAI or Azure may not be available in every region. Or they may be available without enough provisioned throughput units (PTUs), the reserved capacity that guarantees a consistent level of service.”

• Tech stack Report an error

  “Almost all of our services run in Kubernetes, and we deploy them with Argo CD following the GitOps model.”

• Stamp manifest automation Report an error

  “Adding one of these files to our stamps-catalog repository triggers a series of automations. They create the Azure subscription and the AKS cluster, configure networking and security settings, and deploy Argo CD to the cluster, so it can fetch and deploy every other service.”

• Crossplane datastores Report an error

  “We also chose Crossplane, an open source framework that lets you declare and manage resources like databases, as Kubernetes resources.”

• Studio central management Report an error

  “Customers get a single place to manage every agent, and legal and security teams get a clear architectural boundary to point to when they need to prove where conversation data lives.”

Scores citing this record

• The Automation Lead Models & processing location
• The Automation Lead Admin, identity & access controls
• The Automation Lead European sovereignty
• The Automation Lead Data use, training & retention
• The Automation Lead Models & processing location
• The Automation Lead Admin, identity & access controls
• The Automation Lead European sovereignty
• The Customer-Service Director Data use, training & retention
• The Customer-Service Director Models & processing location
• The Customer-Service Director Admin, identity & access controls
• The Customer-Service Director European sovereignty
• The Customer-Service Director Data use, training & retention
• The Customer-Service Director Models & processing location
• The Customer-Service Director Admin, identity & access controls
• The Customer-Service Director European sovereignty
• The Data Protection Officer Models & processing location
• The Data Protection Officer Admin, identity & access controls
• The Data Protection Officer European sovereignty
• The Data Protection Officer Models & processing location
• The Data Protection Officer Admin, identity & access controls
• The Data Protection Officer European sovereignty
• The Head of IT Models & processing location
• The Head of IT Admin, identity & access controls
• The Head of IT European sovereignty
• The Head of IT Data use, training & retention
• The Head of IT Models & processing location
• The Head of IT Admin, identity & access controls
• The Head of IT European sovereignty
• The Skeptic Data use, training & retention
• The Skeptic Models & processing location
• The Skeptic Admin, identity & access controls
• The Skeptic European sovereignty
• The Skeptic Models & processing location
• The Skeptic Admin, identity & access controls
• The Skeptic European sovereignty
• The Works Council Member Data use, training & retention
• The Works Council Member Models & processing location
• The Works Council Member Admin, identity & access controls
• The Works Council Member European sovereignty
• The Works Council Member Data use, training & retention
• The Works Council Member Models & processing location
• The Works Council Member Admin, identity & access controls
• The Works Council Member European sovereignty