Data use, training & retention — found from sitemap — Unique AI

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Facts read from this source

• Entity Report an error

  “Name: Unique AG Address: Stockerstr. 34, 8002 Zürich”

• Governing law Report an error

  “this Agreement shall be governed exclusively by Swiss substantive law, without regard to its choice of law or conflicts of law principles, Customer and Unique consent to the exclusive jurisdiction and venue in the courts in Zurich 1, Switzerland.”

• Deployment options Report an error

  ““Deployment options” means the three different deployment models Unique is currently offering: 1. Multi-tenant on Unique cloud, 2. Single tenant on Unique cloud and 3. Customer-manged tenant on customer cloud.”

• Storage location Report an error

  “The storage shall remain in Switzerland.”

• Return and deletion Report an error

  “At the Client’s request and by the termination of the Agreement at the latest, the Provider undertakes, at its own costs, a) to return to the Client, within a reasonable time and in its existing format, data which the Provider has knowledge of, and b) to delete or destroy all or part of any such data that might remain in the Provider’s possession”

• Audit log retention Report an error

  “Unique will not be obligated to retain personal data for any particular period (except, audit logs will be kept for 10 years)”

• Retention policy Report an error

  “Unique will retain the Customer's personal data for as long as is reasonably necessary to maintain and provide its services, to comply with its legal and contractual obligations, or to protect Unique from any potential disputes”

• Certifications Report an error

  “External audits in place: Unique is ISO 27001, 9001 and 42001 certified. Furthermore, Unique also has SOC 2 Type 2 certification and adheres to all relevant FINMA standards (refers to the 2018/3 Outsourcing Circular).”

• GDPR authority Report an error

  “Insofar as a data processing operation falls within the scope of the GDPR, the competent authority in the EEA/EU is the authority according to art. 77 GDPR.”

• UK GDPR authority Report an error

  “Insofar as a data processing operation falls within the scope of the UK GDPR, the competent supervisory authority is the Information Commissioner's Office (ICO) in the United Kingdom.”

• Swiss authority Report an error

  “Insofar as persons in Switzerland are affected or the data is processed in or from Switzerland, the competent authority is the Federal Data Protection and Information Commissioner (FDPIC).”

• Singapore authority Report an error

  “Insofar as a data processing operation falls within the scope of the Personal Data Protection Act (PDPA) in Singapore, the competent authority is the Personal Data Protection Commission (PDPC).”

• Breach notification Report an error

  “report to Client any incident impacting the confidentiality, integrity, and availability of Client’s or its subcontractors’ data, promptly and without undue delay, but in no event later than 24 hours after becoming aware of any incident”

• Roles Report an error

  “the Customer is the Data Controller, and Unique is the Data Processor (for multi-tenant and single-tenant deployment options on Unique cloud).”

• Consent withdrawal Report an error

  “All participants who have consent to the recording, transcription, and analyses of meetings and subsequent conversations and the transfer of respective data from the customers to the Processor are entitled to withdraw the given consent at any time with effect for the future.”

• Recording capabilities Report an error

  “The Processor stores and processes the voice and transcript of the conversations during a video call or an offline meeting via the Unique app. If video call services such as Zoom and MS Teams are used, video footage may be recorded if enabled.”

• Purposes Report an error

  “The purpose of the data processing is to analyze and evaluate the conversation (e.g. generate GPT-based summaries, and follow-up emails) and to provide advice to the customer on the improvement of their sales process.”

• Chat capabilities Report an error

  “a) internal documents and document texts that have been uploaded or connected to the Service by the Controller. b) Account information provided by the Controller’s End Users c) prompts and answers of the Controller’s end users.”

• Two factor Report an error

  “Two-factor authentication is enforced in data center operations and for critical systems.”

• Penetration testing Report an error

  “Unique conducts internal and external security checks and penetration tests on its IT systems.”

• Data separation Report an error

  “Unique uses logical separation to achieve data separation among Personal Data originating from multiple customers, and physical separation to achieve data separation among Personal Data origination from multiple enterprise customers.”

• Backup Report an error

  “the Provider shall guarantee a backup policy on its material to enable recovery of the data related to the Services in the event of data loss. Any associated costs shall be borne by the Provider”

• DPA last updated Report an error

  “Last updated: July 2025.”

• DPA acceptance Report an error

  “By clicking the "I agree" button/box on the Unique website, accessing the Unique website, utilizing the Service (e.g. Unique AI), or signing the DPA, you accept this DPA”

• Remote support Report an error

  “Unique employees cannot access a customer system without the knowledge or full active participation of the customer.”

• Ownership Report an error

  “All Confidential Information is and shall remain the Client’s exclusive property”

Scores citing this record

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