Source
Admin, identity & access controls — found from sitemap — Relevance AI
Checked for Relevance AI on 26 Oct 2026
- Page
- https://relevanceai.com/docs/admin/security
- Checked
- 26 Oct 2026, 18:45 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:2d3f25e517c6c689ef1ebb9d6e1d299798dd12b49e11a5d69609e25879fda0f3
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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SOC 2 type2 Report an error
“Relevance AI is SOC 2 Type II compliant and works with trusted vendors.”
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GDPR Report an error
“Relevance AI is compliant with the General Data Protection Regulation (GDPR) and other relevant data protection laws.”
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Security questionnaire Report an error
“We offer security questionnaire completion for Enterprise customers. We only share documentation on our compliance to Enterprise customers upon request under NDA.”
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Third party assessments Report an error
“We regularly undergo third-party assessments to ensure that we are compliant with the latest security standards. These are performed by independent security firms. Reports are available to Enterprise customers under NDA.”
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Ownership Report an error
“All data you upload to Relevance AI remains your property”
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Model training Report an error
“We do not use your data to train our models or improve our services unless you have a specific partnership agreement with us”
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Export formats Report an error
“You can export your data at any time in standard formats (CSV, Excel, JSON)”
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Deletion SLA Report an error
“You can request account deletion, and we’ll process it within 60 days”
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Retention logs Report an error
“Agent and tool run logs: 30 days (free tier). For other tiers, the data is stored until you choose to delete it”
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Enterprise retention Report an error
“Data Retention is an Enterprise feature that must be enabled by the Relevance AI team.”
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Residency regions Report an error
“Data is stored in Australia, the US, or the EU/UK, based on your selection at signup.”
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Tenant isolation Report an error
“Relevance operates on a multi-tenanted architecture where customer data is logically separated”
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Enterprise fga isolation Report an error
“A separate service and database exists for Enterprise customers with FGA (Fine Grained Access) controls enabled to further manage access”
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Single tenant Report an error
“Single-tenant options are currently in the works”
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Encryption Report an error
“All data is encrypted in transit and at rest using industry-standard cryptography (TLS 1.2+ for data in transit and AES 256 for data at rest)”
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Customer managed keys Report an error
“Relevance provides a mechanism to securely store keys Customers must manage the scope of the keys at the underlying integration”
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SSO MFA Report an error
“SSO and MFA are supported via your identity provider for Enterprise customers”
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Rbac Report an error
“Role-based access control (RBAC) for organizations and projects is available for Enterprise customers Fine-grained access control (FGA) is available for Enterprise customers”
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AI agent security Report an error
“Human-in-the-loop escalation and monitoring features are available”
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Prompt injection protection Report an error
“Enterprise customers can also enable prompt injection detection, which scans user input for injection attempts and records them on the OTEL traces streamed to your own infrastructure.”
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Data masking Report an error
“Visual Data Masking protects sensitive information in the UI during screen sharing and team reviews”
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Audit events Report an error
“S3 Audit events can be used to reactively manage Agent security”
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List URL Report an error
“All subprocessors are listed at https://trust.relevanceai.com/subprocessors”
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Backup dr Report an error
“Relevance has automatic, encrypted backups across multiple availability zones Backups are regularly tested with failover procedures”
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Self hosted models Report an error
“We take it one step further and host our own OpenAI models, and open source ones like LLaMA and Fireworks that we host within our own AWS and Azure environments which are multi-region as well.”
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Tools logging Report an error
“It’s important to note that neither the input nor the output of these tools is logged by Relevance AI.”
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Llm vendor table Report an error
“GPT OpenAI No No Yes Claude Anthropic No No Yes”
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DPA reference Report an error
“You can review the Data Processing Agreement (DPA) on our website for more information.”
Scores citing this record
- The Automation Lead Data use, training & retention
- The Automation Lead Models & processing location
- The Automation Lead Admin, identity & access controls
- The Automation Lead Integrations, connectors & knowledge
- The Automation Lead Agent capabilities & guardrails
- The Automation Lead European sovereignty
- The Automation Lead Data use, training & retention
- The Automation Lead Models & processing location
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- The Automation Lead Agent capabilities & guardrails
- The Automation Lead European sovereignty
- The Customer-Service Director Data use, training & retention
- The Customer-Service Director Models & processing location
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- The Customer-Service Director European sovereignty
- The Customer-Service Director Data use, training & retention
- The Customer-Service Director Models & processing location
- The Customer-Service Director Admin, identity & access controls
- The Customer-Service Director Agent capabilities & guardrails
- The Customer-Service Director European sovereignty
- The Data Protection Officer Data use, training & retention
- The Data Protection Officer Models & processing location
- The Data Protection Officer Admin, identity & access controls
- The Data Protection Officer Integrations, connectors & knowledge
- The Data Protection Officer Agent capabilities & guardrails
- The Data Protection Officer European sovereignty
- The Data Protection Officer Data use, training & retention
- The Data Protection Officer Models & processing location
- The Data Protection Officer Admin, identity & access controls
- The Data Protection Officer Agent capabilities & guardrails
- The Data Protection Officer European sovereignty
- The Head of IT Data use, training & retention
- The Head of IT Models & processing location
- The Head of IT Admin, identity & access controls
- The Head of IT European sovereignty
- The Head of IT Data use, training & retention
- The Head of IT Models & processing location
- The Head of IT Admin, identity & access controls
- The Head of IT Integrations, connectors & knowledge
- The Head of IT Agent capabilities & guardrails
- The Head of IT European sovereignty
- The Skeptic Data use, training & retention
- The Skeptic Models & processing location
- The Skeptic Admin, identity & access controls
- The Skeptic European sovereignty
- The Skeptic Data use, training & retention
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- The Works Council Member Data use, training & retention
- The Works Council Member Models & processing location
- The Works Council Member Admin, identity & access controls
- The Works Council Member Integrations, connectors & knowledge
- The Works Council Member Agent capabilities & guardrails
- The Works Council Member European sovereignty
- The Works Council Member Data use, training & retention
- The Works Council Member Models & processing location
- The Works Council Member Admin, identity & access controls
- The Works Council Member Agent capabilities & guardrails
- The Works Council Member European sovereignty