Source

Security page — PolyAI

Checked for PolyAI on 26 Oct 2026

Technical details

type: page
http status: 200
content hash: sha256:819c867f406422a01b119215e0ccf29958fd7b5424235d2bb7a3a8a159ff1600
permission: robots_ok
screenshot: Screenshot on file (internal exhibit, not published)

Cited by

ISO 27001 Report an error

“ISO 27001-certified”
Aws Report an error

“Physical security – hosted on AWS providing robust physical data center security”
Authentication conversational Report an error

“Futureproof authentication: Use natural conversations to authenticate your customers…not vulnerable biometric technology.”
Genai gated Report an error

“Smart, gated generative AI use – putting GenAI to work in the right parts of your customer conversations, promoting brand safety while benefiting from the immense knowledge and increased empathy of a generative-powered conversation.”
Ncsc aligned Report an error

“Aligned with National Cyber Security Centre Guidelines: Never worry about data security.”
Audits testing Report an error

“We conduct regular audits and continuous testing with third-party penetration testing firms to ensure that our voice assistants are secure and compliant at all times.”
High availability Report an error

“Our infrastructure runs 24/7 to ensure high availability, with efficient load-balancing that is designed to be scalable to meet your changing requirements.”
Named tools Report an error

“Amazon Web Services Five9 NICE Salesforce Twilio Verizon Business Zendesk”
Free credit promo Report an error

“The Dialog-RSN-1 API is live. New accounts get $100 in free credit for a limited time.”