Pricing page — PolyAI

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Facts read from this source

• Model Report an error

  “Ongoing use of the voice agent is priced on a per-minute basis, which includes proactive performance improvements, maintenance and 24/7 support.”

• Public prices Report an error

  “Flexible pricing Platform API Talk to our team”

• API credit Report an error

  “The Dialog-RSN-1 API is live. New accounts get $100 in free credit for a limited time.”

• Certifications Report an error

  “SOC 2 and ISO 27001 certified infrastructure, with regular audits and testing.”

• Billing granularity Report an error

  “Billed on connected time, with no minimums and no rounding up to the minute.”

• Model upgrades Report an error

  “New versions of the models on this page as they ship, with no migration project.”

• Surface Report an error

  “Pre-built connectors with the tools you already run, or any API or MCP server.”

• Telephony Report an error

  “Carrier-grade voice on your numbers or ours. Your own carrier connects over SIP at no charge.”

• Channels Report an error

  “Voice, chat and messaging on the same platform and the same agents.”

• Testing Report an error

  “Test calls, simulated conversations and A/B tests on live traffic, at no extra charge.”

• Monitoring Report an error

  “Latency and cost per agent on the console, in real time.”

• Coverage Report an error

  “Ongoing use of the voice agent is priced on a per-minute basis, which includes proactive performance improvements, maintenance and 24/7 support.”

• Entity Report an error

  “© Copyright 2026 PolyAI Ltd.”

Scores citing this record

• The Automation Lead Admin, identity & access controls
• The Automation Lead Agent capabilities & guardrails
• The Automation Lead Pricing transparency
• The Automation Lead Data use, training & retention
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