Vendor page — LeadDesk

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Facts read from this source

• Omnichannel service Report an error

  “Omnichannel customer service system for managing all channels as one.”

• Outbound sales Report an error

  “Outbound sales solution that triples your agent efficiency.”

• Interactions scale Report an error

  “Hear every word: high quality audio in over 500 million calls per year”

• Uptime Report an error

  “LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime.”

• Data residency Report an error

  “Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.”

• Stats organizations Report an error

  “1000+ Organizations”

• Stats agents Report an error

  “20,000+ Happy agents”

• Stats interactions Report an error

  “500M+ Yearly customer interactions”

• Demo request Report an error

  “Fill in your details and an account manager will reach out to organise a personalised demo.”

• Modules Report an error

  “LeadDesk for Outbound sales LeadDesk for Customer Service AI Chatbot Workforce Management”

• Reporting Report an error

  “Fully customisable campaigns, queues, reports and operations.”

• Headquarters Report an error

  “Global HQ Hämeentie 15 (entrance Lintulahdenkatu 2), 00500 Helsinki”

• Memberships Report an error

  “ASML (Finland) CCV (Germany) Kontakta (Sweden) Klantenservice Federatie (NL) NORDMA (Norway)”

• Pages Report an error

  “Loxysoft Support page eDialog24 Support Page”

• Resources Report an error

  “Security and Compliance Center Phone Number Regulations”

• Documents Report an error

  “Terms and conditions Terms and conditions (Free Trial) Privacy Notice Privacy Statement Customer Register”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Agent Advocate Ticketing, queues & SLA
• The Agent Advocate Customer data protection
• The Agent Advocate Pricing transparency
• The Data Protection Officer Ticketing, queues & SLA
• The Data Protection Officer Customer data protection
• The Data Protection Officer Pricing transparency
• The Shop Operator Ticketing, queues & SLA
• The Shop Operator Channels in one queue
• The Shop Operator Customer data protection
• The Shop Operator Pricing transparency
• The Integrator Ticketing, queues & SLA
• The Integrator Channels in one queue
• The Integrator Customer data protection
• The Integrator Pricing transparency
• The Skeptic Ticketing, queues & SLA
• The Skeptic Customer data protection
• The Skeptic Pricing transparency
• The Support Lead Ticketing, queues & SLA
• The Support Lead Customer data protection
• The Support Lead Pricing transparency