Terms of service — found from the homepage — BrightHR

Cited by

Facts read from this source

• Contracting entity options Report an error

  “"The Provider" — the BrightHR group entity that enters into and signs the Order Form with the Contracting Entity. For clarity, the Provider may be any BrightHR legal entity within the BrightHR international group, depending on the contracting entity specified in the Order Form.”

• Suite Report an error

  “"Bright Software Products" means the Provider's suite of HR, payroll and health and safety products designed for businesses.”

• Hardware excluded Report an error

  “The Provider will not give the User technical support or other assistance for any hardware, third-party software or other equipment issue on which Bright software products have been installed.”

• API terms Report an error

  “Access to or use of the Provider's Customer Application Programming Interface ("API") is subject to the API Terms, available here: API Policy”

• Auto renewal notice days Report an error

  “This Agreement shall continue for the term specified in writing between the Provider and the Contracting Entity. To ensure uninterrupted service, it will automatically renew for an equivalent term unless either party gives at least 90 days' written notice before the renewal date.”

• Renewal increase cap Report an error

  “The Provider will be entitled to review the fees upon renewal of the Agreement and may increase by up to 7% for any subsequent renewed term.”

• Fixed initial term Report an error

  “The fees agreed in writing between the Provider and the Contracting Entity will be fixed for the initial term.”

• Excessive usage charges Report an error

  “In the event that the Contracting Entity's usage of Bright Software Products is, in the Provider's reasonable opinion, manifestly excessive, the Provider reserves the right to apply proportionate additional charges.”

• Additional services Report an error

  “Additional services are available for purchase, subject to additional cost, via the customer account on the Contracting Entity's portal.”

• Data stored Report an error

  “Bright Software Products enables the User to submit content which is then stored securely. Such content will, generally, comprise of employee data information, and will include such matters as their name, start date, salary, bank details (for payment of salary) and job title.”

• User ip ownership Report an error

  “The User retains ownership of any intellectual property rights that it holds in content submitted by the User to Bright software products.”

• Liability cap Report an error

  “The Provider's liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising under or in connection with this Agreement will (if applicable) be limited to an amount equal to the total of all fees paid or payable by the User for its use of Bright software products in the previous 12-month period in which the claim arose”

• Governing law by entity Report an error

  “Bright HR Limited (UK) Governing Law & Jurisdiction: England and Wales Bright HR Ireland Limited Governing Law & Jurisdiction: Ireland Bright HR Canada Governing Law & Jurisdiction: Province of Ontario, Canada Bright HR Pty Ltd (Australia) Governing Law & Jurisdiction: New South Wales, Australia Bright HR New Zealand Limited Governing Law & Jurisdiction: New Zealand”

• Retention on termination Report an error

  “Should the Agreement be terminated, data retention is handled in line with the Provider's retention policy. Where a Contracting Entity is formally closed or dissolved, data may be securely deleted if there is no lawful basis for the Provider to continue processing the data.”

• Delegation feature Report an error

  “The authorised administrators from the Contracting Entity can delegate access to the Services to Users that they trust.”

• No pro advice substitute Report an error

  “the Services are not a substitute for seeking any employment law advice, health and safety advice, payroll advice or tax advice.”

• Registered office Report an error

  “Registered Office (UK): Bright HR Limited, The Peninsula, Victoria Place, Manchester, M4 4FB. Registered in England and Wales No: 09283467.”

• Fca regulated Report an error

  “Bright HR Ltd is authorised and regulated by the Financial Conduct Authority in respect of non-investment insurance products. FCA Number: 1042221”

• Terms no variation Report an error

  “Whilst we welcome comments on our terms and conditions, we are unable to vary them.”

• Maintenance suspension Report an error

  “Access to the software may be temporarily suspended from time to time to complete essential maintenance. The Provider will try to inform the User in advance and will complete this outside of the Provider's regular business hours wherever possible.”

• Termination suspension for nonpayment Report an error

  “any fee due for Services is unpaid the Provider is entitled to suspend or limit User use which may continue until payment has been received or such breach has been remedied.”

• Mobile app Report an error

  “Download our mobile app”

• Products listed Report an error

  “HR software Health & safety software Clocking-in Employment law advice HR guides & templates Payroll software Wellbeing & Employee support Expense tracker”

• Additional services third party terms Report an error

  “Users acknowledge that any third party products, services or technology subscribed to are subject to separate applicable terms and conditions — the Provider is not responsible for any issue with any third-party products, services or technology and will not be liable for any such issues.”

• Change notification changelog Report an error

  “For transparency, changes will be communicated under the heading 'Changelog', and it is the responsibility of the User to ensure that they regularly check, read and understand the terms.”

• Version date Report an error

  “Version Date: 29th May 2026”

• Region availability Report an error

  “BrightHR in your region United Kingdom Ireland Australia Canada New Zealand”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Data Protection Officer Health data, access & works council
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The HR IT Integrator Health data, access & works council
• The HR IT Integrator European sovereignty
• The HR IT Integrator Pricing transparency
• The Payroll Accountant European sovereignty
• The Payroll Accountant Pricing transparency
• The Skeptic Health data, access & works council
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Managing Director Health data, access & works council
• The Managing Director European sovereignty
• The Managing Director Pricing transparency
• The Team Lead Health data, access & works council
• The Team Lead European sovereignty
• The Team Lead Pricing transparency