Integrations & API — found from sitemap — Puzzel

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• Count Report an error

  “45 resources found”

• Zendesk Report an error

  “The Puzzel integration for Zendesk allows agents to handle all Puzzel calls from within Zendesk without having to go back and forth between two user interfaces.”

• Calabrio Report an error

  “Puzzel’s Contact Centre seamlessly integrates with Calabrio’s Workforce Engagement platform—achieving full data synchronisation every 15 minutes. It transmits both Real‑Time Agent Data (logins, status changes, interaction assignments) and Interaction Detail Records (calls, chats, emails, queue times, talk times, agents handling each interaction) into Calabrio WFM”

• Salesforce Report an error

  “Puzzel Agent Application is seamlessly integrated into Salesforce through SSO. Agent logged on to Salesforce can now receive calls/chat/email the customers through Puzzel Agent Application.”

• Aircall Report an error

  “Puzzel’s Conversational Intelligence integrates seamlessly with Aircall, enabling joint customers to automatically analyse voice interactions, extract insights, and drive performance improvements across outbound and inbound contact centre operations.”

• Microsoft dynamics Report an error

  “With Puzzel's CRM widget for Microsoft Dynamics, are you able to utilize the best from two worlds in one application.”

• Microsoft teams Report an error

  “Puzzel’s omnichannel cloud contact centre solution integrates seamlessly with Microsoft Teams to increase cross-team collaboration and seamless, streamlined service”

• Genesys Report an error

  “Puzzel’s Conversational Intelligence integrates seamlessly with Genesys, enabling joint customers to automatically analyse voice interactions, extract insights, and drive performance improvements across outbound and inbound contact centre operations.”

• Leaddesk Report an error

  “Puzzel’s Conversational Intelligence integrates seamlessly with Leaddesk, enabling joint customers to automatically analyse voice interactions, extract insights, and drive performance improvements across outbound and inbound contact centre operations.”

• Twilio Report an error

  “Puzzel’s Conversational Intelligence integrates seamlessly with Twillio, enabling joint customers to automatically analyse voice interactions, extract insights, and drive performance improvements across outbound and inbound contact centre operations.”

• Jabra Report an error

  “Jabra and Puzzel offer integrated solutions enabling an all-in-one customer experience solution that’s easy to use, flexible and customisable to your business needs.”

• Whatsapp Report an error

  “We offer support for communication channels like Whatsapp”

• Meta Report an error

  “Puzzel supports social media channels like Meta.”

• Integration positioning Report an error

  “From CRMs like Salesforce and Microsoft Dynamics to collaboration tools like Microsoft Teams and Zendesk, you can tailor Puzzel to fit how you work.”

Scores citing this record

• The Agent Advocate Channels in one queue
• The Agent Advocate Integrations & API
• The Data Protection Officer Channels in one queue
• The Data Protection Officer Integrations & API
• The Shop Operator Channels in one queue
• The Shop Operator Integrations & API
• The Integrator Channels in one queue
• The Integrator Integrations & API
• The Skeptic Channels in one queue
• The Skeptic Integrations & API
• The Support Lead Channels in one queue
• The Support Lead Integrations & API