Terms of service — Rydoo

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• Entity Report an error

  “Rydoo NV (“Rydoo”) with address at Hendrik Consciencestraat 40/42 – 2800 Mechelen- Belgium registered in the Belgian Crossroads Bank of Enterprises (Kruispuntbank van Ondernemingen) under number 0835424277.”

• VAT exclusive Report an error

  “All fees are exclusive of VAT (and other indirect taxes) and payable via payment card.”

• Fee change notice Report an error

  “Rydoo may change its fees each monthly renewal term and will notify the Client of any rate changes. The Client will have the choice to cancel the Contract, before such rates start to apply.”

• Overage users Report an error

  “The Client agrees that in case the number of Users exceeds its purchased subscription, Rydoo will charge the Client’s payment card for these users.”

• No prepaid refunds Report an error

  “The Client expressly renounces from any repayment of amounts pre-paid in advance.”

• Subscription duration Report an error

  “This Contract comes into force at the date of acceptance of these Terms and Conditions by the Client, for an indefinite period.”

• Termination data export Report an error

  “In addition, the Client will be able to obtain a copy of its data in the predefined format as determined by Rydoo (e.g. a zip file).”

• Free trial duration Report an error

  “The Client’s free trial starts immediately after sign-up and will last for 14 calendar days.”

• Trial read only Report an error

  “If, for any reason, the Client does not upgrade its account, the Expense solution will go into read-only mode.”

• Trial eligibility discretion Report an error

  “Rydoo will determine at its sole discretion the eligibility and access to any free trial offers to the Client. For example, Rydoo may refuse such free trial if the accounts seem to be fraudulent, or from a competitor.”

• Availability SLA Report an error

  “The Client may access and use the T&E Solution 24 hours a day, 7 days a week, subject to maintenance periods.”

• Expense module Report an error

  “Expense Solution: means the T&E Solution module allowing individuals and businesses to capture, track and store their business expenditure receipts, as well as to generate and submit for approval expense reports derived from those receipts.”

• Delivery model Report an error

  “T&E Solution: means the software solution in SaaS mode (including updates, upgrades and corrections delivered by Rydoo as part of the Services) made available to the Client.”

• Channels hours Report an error

  “Technical issues and requests can be reported in the in-app chat tool and will be processed from Monday to Friday from 09.00 to 18.00 Central European Time (excluding public holidays in Belgium).”

• Updates policy Report an error

  “Rydoo may implement upgrades, updates and new versions of the T&E Solution. Any new versions might include any modifications or deletions of existing features and/or new features or capacities.”

• Additional services Report an error

  “Additional Training and configuration services: at the Client’s request Rydoo may provide additional services, which will be invoiced in accordance with the applicable pricing.”

• Governing law Report an error

  “This Contract is governed and interpreted in accordance with Belgian law.”

• Jurisdiction Report an error

  “must be submitted to the Brussels competent court, regardless of the place of performance of the Contract or of the domicile of the Parties”

• Liability cap Report an error

  “Rydoo’s liability shall not exceed an amount equivalent to the subscription fees received by Rydoo during the twelve (12) months preceding the occurrence of the damage invoked by the Client, except in case of willful misconduct or gross negligence.”

• Confidentiality period Report an error

  “These confidentiality obligations shall continue to have effect for a period of three (3) years following the expiry or termination of the Contract.”

• Operating entities Report an error

  “T&E Solution is operated by sister companies – Rydoo NV, having its registered address at Hendrik Consciencestraat 40/42, 2800 Mechelen, Belgium, and Rydoo Spółka z ograniczoną odpowiedzialnością, with registered office in Warsaw at Aleje Jerozolimskie 180, Poland.”

• Terms update notice Report an error

  “The amended Terms and Conditions will come into force five (5) days after their publication on this site and binding upon the Client, if he continues using T&E Services after this 5-day period.”

• Marketing consent Report an error

  “Rydoo might use its name, logo and other (registered and unregistered) trademarks for marketing purposes (among others to display it on the Rydoo website and in marketing materials).”

• Last updated Report an error

  “Last Updated: 17th March 2021”

• Access devices Report an error

  “The T&E Solution will be accessible from the Client’s compatible devices (computers, mobiles or tablets).”

• Services scope Report an error

  “Services: refers to the hosting, maintenance and support services provided by Rydoo to the Client in relation with the T&E Solution.”

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Scores citing this record

• The Controller Receipt capture & expense claims
• The Controller Accounting handoff & DATEV
• The Controller European sovereignty
• The Controller Pricing transparency
• The Finance Lead Accounting handoff & DATEV
• The Finance Lead European sovereignty
• The Finance Lead Pricing transparency
• The Office Manager Accounting handoff & DATEV
• The Office Manager European sovereignty
• The Office Manager Pricing transparency
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Tax Adviser Accounting handoff & DATEV
• The Tax Adviser European sovereignty
• The Tax Adviser Pricing transparency
• The Travelling Employee Accounting handoff & DATEV
• The Travelling Employee European sovereignty
• The Travelling Employee Pricing transparency