Privacy policy — Whereby

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Facts read from this source

• Entity Report an error

  “Whereby AS ("Whereby"/"we") Gate 1 no. 107, 6700 Måløy, Norway Business organization number NO 997742346”

• Business model Report an error

  “Our business model is to provide a paid service to users who need additional features on top of the Free version, and does not rely on widespread collection of general user data.”

• Public company info professional plans Report an error

  “If you are on a plan for professional use, we also collect public information about your company for our commercial purposes.”

• Consent management Report an error

  “For the categories of data that require your consent, we will actively ask you for consent before collecting any data. You can give and revoke your consents at any time in your Settings page.”

• User account info Report an error

  “Users that choose to register in Whereby, will have to provide a valid email address or phone number.”

• Transaction info Report an error

  “Customers that choose to purchase a paid version of the Services provide Whereby (and our payment processors, including debt collectors) with billing details such as credit card information, billing email, banking information, location at the time of transaction and/or a billing address.”

• No conversation content collection Report an error

  “Whereby logs activities by you and other users when the users interact with our websites or apps, when a page or a room is visited or where there is a conversation. We will never collect or record the content in conversations.”

• Recording feature Report an error

  “Customers who have access to the “Recording” feature will be able to record meetings, and they are then responsible for collecting consents from all participants in the meeting prior to starting the recording.”

• No meeting storage Report an error

  “We will not store any meeting recordings or media sent between participants in a room, except on a strictly transient basis where this is a necessary part of the transmission.”

• Default group call mode Report an error

  “Rooms will by default be set to Group call mode.”

• Small meeting mode e2e Report an error

  “Users can also choose to use “Small meeting” mode in Room Settings if they wish to prioritise having end-to-end encryption over quality and stability.”

• Room integrations Report an error

  “You as a participant in a meeting may choose to open one of the integrations we provide (Google Drive, YouTube, Trello and others) in rooms where these have been enabled.”

• Categories Report an error

  “Hosting/infrastructure/storage providers Payment processors, including debt collectors Analysis tools providers Customer Support tools providers Marketing and email providers Co-marketing content providers Recruiting tools providers Internal communication tools providers”

• Account info region Report an error

  “The hosting facilities for Account information stored by Whereby are situated in Ireland.”

• Usage info region Report an error

  “The hosting facilities for Usage information are situated in Ireland and the United States.”

• US transfers safeguard Report an error

  “Transfers to the United States will be protected by appropriate safeguards, namely the use of Standard Contractual Clause (SCC) adopted or approved by the European Commission.”

• Offices Report an error

  “We and our other group companies have offices and facilities in Norway, the United Kingdom and the United States.”

• Transaction retention Report an error

  “Transaction information will be retained for a minimum period of 5 years following date of the transaction, and for a maximum period of 10 years following the date of the transaction.”

• Account retention Report an error

  “Account information, Room information will be retained until you decide to delete your account or delete a room in Whereby.”

• Minimum age Report an error

  “Whereby is only for people 16 years old and over.”

• User export deletion Report an error

  “If you have a Whereby account, you can access, modify or export your personal information, or delete your account in Settings.”

• User rights Report an error

  “The right to access to your personal data The right to rectification of your personal data The right to object to and restriction of our processing of your personal data The also right to be forgotten; erasure of your data. The right to data portability.”

• Supervisory authority Report an error

  “As a Norwegian company, Whereby uses the Norwegian Data Protection Authority (Datatilsynet) as a supervising authority.”

• Embedded Report an error

  “Please note that access to the conversation metadata, such as the participants’ ID (random alphanumeric number generated by the system), display names (optional), device information, duration of the call and any issues faced during the conversation, without being able to access the video or audio content of the conversation, may be accessible to our embedded customer’s support team or adiministrators via admin dashboard”

• Processor data categories Report an error

  “Please note that, for some of our customers, we are the processor of the following and other data categories: Display Name, Email address, Admin user (yes / no), Organization affiliation (for personal user accounts associated with a Business account), Video rooms created, Room name, Profile picture, Background picture.”

• Legal contact Report an error

  “For any questions about this privacy policy, please contact legal@whereby.com.”

• Business transfer notification Report an error

  “In the case where we are involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different privacy policy, we will notify you in advance and give you the option to delete your data before the transfer.”

Scores citing this record

• The Accessibility Advocate The meeting itself
• The Accessibility Advocate Encryption & meeting access
• The Accessibility Advocate Reach & accessibility
• The Accessibility Advocate Recordings, retention & admin control
• The Accessibility Advocate Integrations & deployment
• The Accessibility Advocate European sovereignty
• The Educator Encryption & meeting access
• The Educator Reach & accessibility
• The Educator Recordings, retention & admin control
• The Educator Integrations & deployment
• The Educator European sovereignty
• The IT Administrator The meeting itself
• The IT Administrator Encryption & meeting access
• The IT Administrator Reach & accessibility
• The IT Administrator Recordings, retention & admin control
• The IT Administrator Integrations & deployment
• The IT Administrator European sovereignty
• The Security Officer The meeting itself
• The Security Officer Encryption & meeting access
• The Security Officer Recordings, retention & admin control
• The Security Officer Integrations & deployment
• The Security Officer European sovereignty
• The Skeptic Encryption & meeting access
• The Skeptic Reach & accessibility
• The Skeptic Recordings, retention & admin control
• The Skeptic Integrations & deployment
• The Skeptic European sovereignty
• The Works Council Advocate The meeting itself
• The Works Council Advocate Encryption & meeting access
• The Works Council Advocate Recordings, retention & admin control
• The Works Council Advocate Integrations & deployment
• The Works Council Advocate European sovereignty