Terms of service — Cal.com

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Facts read from this source

• Contracting entity Report an error

  “These Terms of Service (the “Terms”) are a contract between Cal.com, Inc., a Delaware corporation (“Cal.com,” “we,” “us”), and the person or entity that creates an account or otherwise uses the Services”

• Terms version Report an error

  “Version 2.0 — Effective date: November 1, 2026”

• Terms version history Report an error

  “V2 (current) - cal.com/terms 1 November 2026 Present V1 - cal.com/terms-archive-v1 14 April 2021 31 October 2026”

• Governing law Report an error

  “The Agreement, and any dispute or claim arising out of or in connection with it, is governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules”

• No arbitration Report an error

  “Nothing in this section requires arbitration, and the Agreement contains no agreement to arbitrate.”

• Address Report an error

  “Cal.com, Inc., 2261 Market Street #4382, San Francisco, CA 94114, United States”

• Baa available Report an error

  ““BAA” means the Cal.com Business Associate Agreement, available on request from Cal.com, where executed between you and Cal.com.”

• Phree prohibited without baa Report an error

  “You must not submit Protected Health Information unless you have first executed a BAA with Cal.com covering the relevant Services.”

• AI training Report an error

  “Cal.com does not use Customer Data to train or fine-tune generally available AI models, and requires the same of its AI Subprocessors.”

• Services scope Report an error

  ““Services” means Cal.com’s hosted scheduling, booking, video, communication, AI, integration, API, embed, and related services”

• Opensource license Report an error

  “Cal.diy and Cal.com’s other separately released open-source software are governed by the license that accompanies them (for Cal.diy, the MIT License at github.com/calcom/cal.diy/blob/main/LICENSE)”

• Billing cycle Report an error

  “Paid plans are billed in advance on a monthly or annual cycle and renew automatically for successive periods of the same length unless either party cancels before the renewal date.”

• Tax treatment Report an error

  “For business customers, fees are exclusive of applicable sales, use, VAT, GST, withholding and similar taxes, other than taxes on Cal.com’s income, unless otherwise agreed.”

• Refund policy Report an error

  “Except as stated in the Agreement or required by law, fees are non-refundable.”

• Free plans trials Report an error

  “Cal.com may offer free plans and free trials.”

• Liability cap Report an error

  “CAL.COM’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO CAL.COM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND (B) US$100.”

• Export Report an error

  “During the Term, you may export Customer Data using the export functionality available for the relevant Services.”

• Deletion Report an error

  “Return and deletion of Customer Personal Data are governed by DPA §10, including your choice of return followed by deletion, or deletion.”

• Customer ownership Report an error

  “You retain the rights you hold in Customer Data. Cal.com obtains no rights in Customer Data other than the limited rights in this §5.”

• Aggregated use Report an error

  “Cal.com may generate and use aggregated or de-identified data derived from use of the Services that does not identify Customer and cannot reasonably be linked to an individual or household.”

• Prohibited payment card Report an error

  “payment-card information may be provided only through the interface of an authorized payment provider integrated with the Services, and must not be entered into any other field”

• Dmca agent Report an error

  “Bailey Pumfleet, Cal.com, Inc., 2261 Market Street #4382, San Francisco, CA 94114, United States; legal@cal.com”

• Termination convenience Report an error

  “Subject to any committed term in an Order Form and mandatory law, Cal.com may terminate the Agreement without cause on reasonable prior written notice.”

• No SLA default Report an error

  “A service-level commitment applies only where it is included in, or incorporated by reference into, an Order Form, master agreement, or other written agreement accepted by both parties; otherwise none applies.”

• Minimum age Report an error

  “You must be at least 18 years old, or the age of majority where you live if higher, to create an account or use the Services.”

• Third party services Report an error

  “You may connect Third-Party Services to your account. Cal.com does not control them and is not responsible for their availability, terms, or handling of your data.”

• Marketing use Report an error

  “If you are a business customer, Cal.com may identify your business by name and logo as a customer in its marketing unless you opt out by emailing privacy@cal.com”

• Feedback license Report an error

  “you grant Cal.com and its affiliates a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use, copy, modify, create derivative works from, publish, distribute and commercialize that feedback for any purpose.”

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