Terms of service and privacy notice — 123FormBuilder

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Facts read from this source

• Entity Report an error

  “123FORMBUILDER S.R.L., a company incorporated under the Romanian law, having its headquarters at 10 Tudor Vladimirescu Street, Flavia Palace Building, Timişoara, Timiş county, Tax Code 29147442, registered with the Trade Registry under no. J35/2122/2011”

• Jurisdiction Report an error

  “These terms shall be governed by and construed in accordance with Romanian law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Romanian courts.”

• Providers Report an error

  “All forms are hosted on AWS infrastructure, on servers located in the US and in the EU.”

• Ssl encryption all plans Report an error

  “All forms are protected through 256-bit SSL encryption, irrespective of the service plan that the account owner is on (free or paid).”

• EU site Report an error

  “if European customers prefer to have all the data hosted in the EU, they can signup and use our EU site, hosted by AWS, in Germany: https://app-eu.123formbuilder.com/”

• HIPAA enterprise only Report an error

  “Our HIPAA features are only available on our Enterprise plan. It is not possible to be HIPAA compliant on other paid plans”

• HIPAA baa insurance Report an error

  “we offer several different levels of indemnification clauses in our BAAs, plus the availability of two separate insurance policies for professional services and data loss, covering you for up to 1 million dollars for each.”

• Pentest policy Report an error

  “need to perform a pentest on our platform, it is forbidden to do so without explicit permission from our part.”

• GDPR Report an error

  “process your personal data in accordance with the principles set forth in the applicable legislation, including without limitation the General Data Protection Regulation no. 679/2016 (“GDPR”)”

• Transfer mechanism Report an error

  “we rely on several guarantees, such as the standard contractual clauses issued by the European Commission.”

• Retention Report an error

  “As a rule, we will process your Personal Data as long as the user account exists.”

• Rights Report an error

  “We make every effort to respond to your request within one month of receiving the request. This period may be extended by two further months where necessary”

• Processor Report an error

  “The fees for these plans are handled by our third-party payment processor, 2Checkout.”

• Enterprise yearly only Report an error

  “The Enterprise service plan does not provide a monthly subscription option. Only yearly subscriptions are possible.”

• Enterprise invoice terms Report an error

  “For Enterprise clients, unless specified otherwise in the client contract, payment of invoices must be made within 30 calendar days from the date of invoice.”

• Enterprise no refund Report an error

  “Invoices and payments for the Enterprise service plan cannot be cancelled or refunded.”

• Money back guarantee Report an error

  “We provide a 30-day money-back guarantee for the plans purchased from 123FormBuilder.”

• Refund exclusions Report an error

  “Our 30-day money-back guarantee does not apply when purchasing additional user licenses, sub-user accounts or additional SMS and PDF form layout credits”

• Wix starter no refund Report an error

  “As a third-party app on the Wix platform, we cannot offer refunds for the Starter plan.”

• Renewal deduction Report an error

  “Refund requests for yearly orders having the reason – “unwanted automatic renewal” will be reimbursed deducting 6% from the order value, which represents the online payment processor commission.”

• Automatic renewal Report an error

  “All your 123FormBuilder subscriptions will automatically renew for periods equal to your initial subscription term. You will be charged at our current rates, 14 days before the end of your initial subscription term”

• Grandfathering Report an error

  “Monthly paying users will continue to pay the old price for at least 6 months, while yearly paying users will stay at the same rate for at least 1 year.”

• Dormant plan Report an error

  “you also have the option of staying on a Dormant plan, which comes at a low cost and allows you to keep your data intact until you restart using a paid service plan.”

• Payment failure grace Report an error

  “If the subscription payment fails (expired credit card, insufficient money, etc.), you have 15 days to solve the problem; otherwise, the account will be downgraded to Basic membership.”

• VAT Report an error

  “The VAT rate in the EU varies between 15 and 25 percent depending on the rate determined by the member state where the customer is located. Companies or taxable persons are not charged VAT, but only if they have registered for a VAT ID number”

• Payment gateways Report an error

  “123FormBuilder is integrated with several payment gateways, including PayPal, Authorize.Net, Stripe, and others.”

• Esignature warranty Report an error

  “The electronic signature service is provided “as is” with no express or implied warranty for compliance with state laws.”

• Fair usage caps Report an error

  “these volumes are capped at 800 form fields and 400 rules”

• High volume notice Report an error

  “please contact us if you expect a large burst of submissions or a submission rate greater than 5000 submissions per day.”

• Channels Report an error

  “We provide high-quality support to all of our users, through tickets and live chat.”

• Encryption at rest Report an error

  “You can collect this information only if you add an extra layer of security over the data at rest by enabling the Data Encryption feature on your account. This feature is available starting from our Diamond/Professional plans.”

• Free plan backlink Report an error

  “If you use the Basic service plan, you are required to keep a backlink to 123FormBuilder.com below your web form.”

• SSO registration Report an error

  “The Site also offers you the possibility to register using your Google access.”

• Uptime Report an error

  “While the website and services are normally available 24 hours a day, we shall not be liable if for any reason the website is unavailable at any time.”

• Export control Report an error

  “123FormBuilder self-classified its product with ECCN 5D992.c according to official policy guidance.”

• Collected Report an error

  “we might collect the following Personal Data (as strictly and clearly indicated in that respective form): email, contact detail (email, phone number or skype ID), username”

• Consent revocation Report an error

  “You can revoke your prior consent at all times and without any costs”

• Wix partner program Report an error

  “We offer a Wix Partner Program, hereinafter referred to as ‘Program’ or ‘Partner Program’.”

• Antispm captcha Report an error

  “To fight spam, we have implemented Captcha protection on our forms.”

Scores citing this record

• The Academic Researcher Consent, GDPR & respondent data
• The Academic Researcher Hosting choice, teams & portability
• The Academic Researcher European sovereignty
• The Academic Researcher Pricing transparency
• The Data Protection Officer Consent, GDPR & respondent data
• The Data Protection Officer Hosting choice, teams & portability
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The HR Lead Consent, GDPR & respondent data
• The HR Lead Hosting choice, teams & portability
• The HR Lead European sovereignty
• The HR Lead Pricing transparency
• The Market Researcher Consent, GDPR & respondent data
• The Market Researcher Hosting choice, teams & portability
• The Market Researcher European sovereignty
• The Market Researcher Pricing transparency
• The Operations Manager Consent, GDPR & respondent data
• The Operations Manager Hosting choice, teams & portability
• The Operations Manager European sovereignty
• The Operations Manager Pricing transparency
• The Skeptic Consent, GDPR & respondent data
• The Skeptic Hosting choice, teams & portability
• The Skeptic European sovereignty
• The Skeptic Pricing transparency