Vendor homepage — Formbricks

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Facts read from this source

• Opensource core Report an error

  “The core of Formbricks is open source, and your team can use it for free, forever.”

• Self hosted infrastructure Report an error

  “Open source experience management that runs in your infrastructure, next to your revenue data.”

• Model Report an error

  “An annual license, priced by the responses you collect and the workspaces you run. Seats are unlimited on every plan.”

• Quote process Report an error

  “We quote after a first call, because the right setup depends on your volume and deployment.”

• Marketplace Report an error

  “Yes. We offer private offers on AWS Marketplace, so you can use your committed cloud spend.”

• Deployment options Report an error

  “There are three ways to work with Formbricks: self-hosted, in your data center or your own cloud account; Dedicated cloud, a single-tenant instance we run for you, usually in your AWS, Azure or GCP account; and Managed by Formbricks, in our cloud in the EU or Saudi Arabia.”

• AI model choice Report an error

  “AI runs on the model you choose: an open model you host, Google Gemini, Azure OpenAI or Amazon Bedrock. AI enrichment uses an OpenAI-compatible endpoint or Gemini.”

• No training on customer data Report an error

  “We don't train models on your data, and we don't build benchmarks from it.”

• No new subprocessors Report an error

  “AI runs on the model you already approved, with zero new sub-processors.”

• ISO 27001 Report an error

  “ISO 27001 certificate on request”

• SOC 2 type2 Report an error

  “SOC 2 Type II report on request”

• Accessibility report Report an error

  “Accessibility report available”

• Capabilities Report an error

  “It covers surveys, feedback from your other tools, AI analysis and reports, dashboards and workflows, with single sign-on, roles and audit logs.”

• Survey channels Report an error

  “Run surveys on your website, in your app and by email. Bring in feedback from the tools you already use.”

• AI tagging Report an error

  “Every comment gets tagged by topic and sentiment, in any language, on the model you choose.”

• Pii context Report an error

  “Keep the whole record instead: who said what, when, where and how long it took. Your customers' data never leaves your servers, so there's no new processor to clear”

• API webhooks Report an error

  “REST API & Webhooks”

• Included Report an error

  “Every Experience Suite license includes human support with a response-time SLA.”

• Premium plan Report an error

  “The Premium deployment success plan adds help with resource planning, setup, hosting and AI.”

• Trial license Report an error

  “Get a trial license”

• Managed by formbricks Report an error

  “Organizations that can't take on any infrastructure today. Ask us about Managed by Formbricks.”

• Entity Report an error

  “Formbricks GmbH © 2026. All rights reserved.”

• DPA available Report an error

  “DPA DAA SLA GDPR FAQ”

• Case qualtrics replacement Report an error

  “A global manufacturer replaced Qualtrics and saves over €1M a year.”

• Switch timeline Report an error

  “First contact to signed contract took ten weeks. They ran the open source edition next to their old platform, moved their surveys in five months and switched off before the contract renewed.”

• Case languages scale Report an error

  “Today more than a million responses a year, in 30 languages, flow into their own data lake.”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

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