Distribution, response collection & workflows — found from sitemap — Formbricks

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Facts read from this source

• Workflows trigger Report an error

  “Workflows act the moment a survey response is complete. The team that owns the issue gets the full response in their inbox, and the customer hears back in an email that quotes their own words.”

• AI workflow builder Report an error

  “Your CX team builds one in a few clicks or asks their AI assistant.”

• Own mail server Report an error

  “Your IT team gets automation that runs inside Formbricks and sends through your own mail server.”

• Ending based routing Report an error

  “A workflow listens on the endings you choose and emails the person who owns them, with the full response attached.”

• Multiple workflows per survey Report an error

  “One survey can feed as many workflows as you need, so every team gets its own signal without a shared inbox to watch.”

• Personalization variables Report an error

  “Type @ to recall their name, their answers or any hidden field, so the message shows they were heard. Set reply-to to the owner, and the customer's answer lands with a person, not a no-reply address.”

• Draft default Report an error

  “Every workflow starts as a draft. One click checks that it's complete and that its survey and endings still exist, without creating a run or sending an email.”

• Live locked Report an error

  “Enabling checks it again, and live workflows are locked, so nobody edits a running rule by accident.”

• Workflow states Report an error

  “Draft Editable, not running. Every new workflow starts here. Enabled Runs on every matching response. Locked while live. Disabled Stops new runs. Edit it and enable it again. Archived Off and out of the list. Unarchive it as a draft.”

• Run logging Report an error

  “Once it's live, every run is on record, across the workspace or per workflow, with a log for each step: input, output and duration.”

• Mcp integration Report an error

  “Connect Claude, ChatGPT, Codex or your own agents to Formbricks over MCP and ask for the workflow in plain English.”

• AI draft only Report an error

  “Workflows an agent creates always start as drafts, so they stay off until someone enables them.”

• No extra infra Report an error

  “Workflows run on the job runner built into the Formbricks web process, on your Redis. There's no extra worker or automation service to deploy.”

• From line fixed Report an error

  “Emails go out through the SMTP server you configure, from your deployment's sender address. No workflow can change the From line.”

• Recipient sources Report an error

  “Send to comes from the survey (verified email, an email question, Contact Info or a hidden field) or a workspace member.”

• Role based access Report an error

  “Everyone with read access can open workflows and their runs. Creating, editing and enabling takes write or manage access.”

• License Report an error

  “Workflows are part of the Experience Suite license, with unlimited seats, and are marked Beta in the app.”

• Trial Report an error

  “Try them on your own infrastructure with a 15-day trial license.”

• Webhooks alerts Report an error

  “Yes, alongside workflows. Post responses to Slack or send them to any system with a signed webhook, see Alerts.”

• Availability Report an error

  “Self-hosted today, inside your own Formbricks instance. Dedicated cloud and Managed by Formbricks are coming.”

• ISO 27001 Report an error

  “ISO 27001 certificate on request”

• SOC 2 Report an error

  “SOC 2 Type II report on request”

• Accessibility report Report an error

  “Accessibility report available”

• Entity Report an error

  “Formbricks GmbH © 2026. All rights reserved.”

Scores citing this record

• The Academic Researcher Distribution, response collection & workflows
• The Data Protection Officer Distribution, response collection & workflows
• The HR Lead Distribution, response collection & workflows
• The Market Researcher Distribution, response collection & workflows
• The Operations Manager Distribution, response collection & workflows
• The Skeptic Form & survey building
• The Skeptic Distribution, response collection & workflows