Terms of service — Typeform

Cited by

Facts read from this source

• Effective date Report an error

  “Effective Date: April 21, 2024.”

• Auto renewal Report an error

  “Subscription Periods of monthly or annual periods will automatically renew for another term equal in duration to the initial period until your Paid Subscription is cancelled or terminated in accordance with this STC.”

• Free tier Report an error

  “Once an Account has been successfully created, our basic free Service ("Basic Subscription") will be available and ready to use, subject to the terms of this STC.”

• Refund policy Report an error

  “Other than in accordance with the foregoing or otherwise expressly set forth in this STC, Fees paid are non-refundable.”

• Billing dispute window days Report an error

  “Billing disputes must be initiated within thirty (30) days of purchase.”

• Add ons Report an error

  “You may opt to purchase add-ons to a Subscription at any time to increase, for instance, the number of available responses of your plan, additional Authorized Users, or add other features. These add-ons can be purchased in the ‘Settings’ menu of your Account and are valid upon activation and for the then current Subscription Period.”

• Response overage behavior Report an error

  “In the event that the authorized responses limits are reached (any such limit reached by either a normal submission to a form or via the usage of the partial submit point feature or so-called partial responses), we will not be required to collect, store, and/or process any response in excess of the applicable limits.”

• Authentication provider Report an error

  “You may decide to activate our authentication feature, a service fully owned by Okta, Inc. which enables the email address and passwords validation process used for purposes of logging into the Services.”

• Beta services no SLA Report an error

  “Beta Services are not covered under any service level commitments under this STC”

• Public API Report an error

  “you (or your Authorized Users) may carry out any action that enables the Services to interoperate and communicate with a given software program, provided that any such integration has been developed by means of the public APIs and related products and Services provided by us”

• Webhooks Report an error

  “Also, you may decide to use third parties to process the information you may collect through the Services (e.g. by using webhooks).”

• Social media platforms Report an error

  “The Services may include functionality that allows you to access and post content to social media and third-party platforms regarding your activities while using our Services.”

• Developer terms Report an error

  “Please note that the Account also enables you to use certain developer features accessible through the Site. Should you decide to use those functionalities, the Developer Terms and Conditions apply to you in addition to this STC.”

• Autobranding Report an error

  “We offer the so-called autobranding feature as part of our product, aimed at automatically branding your forms with the IP, images and colors that we have obtained via BrandFetch by including the URL that you have previously provided us with on our platform during the onboarding survey.”

• Qualitative insights Report an error

  “We offer the so-called Qualitative Insights feature as part of our product, aimed at offering quicker and deeper insights to data collected through your forms. Qualitative Insights are subject to its specific terms available here and are activated by default in your Account.”

• Quantitative insights Report an error

  “We offer the so-called Quantitative Insights feature as part of our product, aimed at offering quicker and deeper insights to data collected through your forms. Quantitative Insights are activated in your Account and its usage is governed by Open AI’s terms and conditions.”

• Typeform AI Report an error

  “We offer Typeform AI as part of our product. You can use it across our Services; for example, to create or improve a form, create a landing page with Pages (Beta), search a contact in your database, or edit an automation, and it may also identify points of improvement in your forms and generate personalized recommendations”

• Mcp connectors limits Report an error

  “MCP connectors (i) are offered as a complimentary free add-on to non-enterprise users, and we reserve the right to remove it at any time; and (ii) are subject to usage limit of 200 calls per calendar year.”

• Retention after deletion Report an error

  “Notwithstanding deletion of the Account, the Company may retain your data as reasonably necessary for compliance with applicable law or as otherwise set forth in our Privacy Notice.”

• Ownership user submissions Report an error

  “We do not claim ownership over any User Submissions, and this STC does not grant us any licenses or rights to your User Submissions, except for the licenses expressly described in this STC.”

• License user submissions Report an error

  “By submitting the User Submissions, you grant us a worldwide, irrevocable, non-exclusive, royalty-free, perpetual, and fully sublicensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Submissions in connection with the Platform and our business”

• License respondent data Report an error

  “You grant to us a worldwide, royalty free, fully sublicensable and transferable license to use, reproduce, distribute, modify, adapt, create derivative works, make publicly available, and otherwise exploit Respondent's Data solely for the limited purposes of providing and improving the Services (and, for clarification purposes and in the later case, on an aggregated basis).”

• Copy not guaranteed Report an error

  “We are not obligated to create or maintain a copy of any User Submission or Respondent's Data.”

• Workspaces shared Report an error

  “Among other functionalities, these Subscriptions enable you to manage shared workspaces with as many Authorized Users as you have selected in your Paid Subscriptions, by sending an invitation to collaborate with other Authorized Users of your Paid Subscription.”

• Optional features default Report an error

  “For the avoidance of doubt, these Optional Features are deactivated by default in your Account, unless stated otherwise in the specific feature terms.”

• Inactivity termination months Report an error

  “We are entitled to terminate your Account, without any further prior notice, in the event that you, as a free plan user, do not access your Account on any occasion for an uninterrupted period of 24 (twenty- four) months.”

• Breach remedy days Report an error

  “We are entitled to terminate your Account in the event you fail to redress any STC breach in the non-extendable term of ten (10) calendar days from notification date.”

• DPA reference Report an error

  “For any personal data collected through the Service, please check the terms of the Data Processing Agreement to learn how data will be processed upon termination of the Services.”

• Subprocessor consent Report an error

  “Finally, we may terminate your Account should you oppose the appointment of any sub-processor, as further detailed in our Privacy Policy.”

• Dispute waiver Report an error

  “IF THE CONTRACTING PARTY IS TYPEFORM US LLC, THIS STC CONTAINS A WAIVER OF JURY TRIALS AND CLASS ACTIONS GOVERNING DISPUTES ARISING FROM USE OF THE SERVICES.”

• Liability cap Report an error

  “SUBJECT TO SECTIONS 9 AND 10, OUR MAXIMUM, AGGREGATE OR CUMULATIVE LIABILITY TO YOU, FOR DIRECT DAMAGES UNDER THIS STC (INCLUDING UNDER SECTIONS 9, 10, AND 11 OR ANY OTHER CONTRACTUAL OBLIGATIONS), TORT (INCLUDING NEGLIGENCE AND STATUTORY DUTY) OR OTHERWISE SHALL NOT EXCEED THE TOTAL MAXIMUM AMOUNT EQUIVALENT TO FEES PAID TO THE COMPANY IN THE LAST TWELVE (12) MONTHS PRECEDING THE DATE IN WHICH THE DAMAGE TOOK PLACE.”

• Help center Report an error

  “If you have problems accessing or logging in into the Services, please visit our Typeform Help Center or VideoAsk Help Center or contact us.”

• Videoask email Report an error

  “You may contact us regarding Typeform by filling out our Contact Form and regarding VideoAsk by filling out our Contact Form or sending an email at support@videoask.com.”

• Ddos suspension Report an error

  “in cases where your form is being subject to a DDoS attack or similar attacks that may result in the Site or Services being overloaded, disrupted or damaged, we may suspend the provision of the Services with no liability to you, even if the situation has not been directly or indirectly caused by you.”

5 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Academic Researcher Distribution, response collection & workflows
• The Academic Researcher Hosting choice, teams & portability
• The Academic Researcher Pricing transparency
• The Data Protection Officer Distribution, response collection & workflows
• The Data Protection Officer Consent, GDPR & respondent data
• The Data Protection Officer Hosting choice, teams & portability
• The Data Protection Officer Pricing transparency
• The HR Lead Distribution, response collection & workflows
• The HR Lead Consent, GDPR & respondent data
• The HR Lead Hosting choice, teams & portability
• The HR Lead Pricing transparency
• The Market Researcher Distribution, response collection & workflows
• The Market Researcher Hosting choice, teams & portability
• The Market Researcher Pricing transparency
• The Operations Manager Distribution, response collection & workflows
• The Operations Manager Hosting choice, teams & portability
• The Operations Manager European sovereignty
• The Operations Manager Pricing transparency
• The Skeptic Distribution, response collection & workflows
• The Skeptic Consent, GDPR & respondent data
• The Skeptic Hosting choice, teams & portability
• The Skeptic European sovereignty
• The Skeptic Pricing transparency