Privacy policy — Framer

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Facts read from this source

• Entity Report an error

  “This website (www.framer.com) (the “Website”), is owned and operated by Framer B.V.”

• Registration Report an error

  “incorporated under the laws of the Netherlands and registered in the Netherlands with the Dutch Chamber of Commerce under registration number 59920637. Framer B.V. has its registered office at Rozengracht 207B, 1016 LZ Amsterdam, the Netherlands.”

• Controller processor Report an error

  “When Framer processes personal data on a Customer's behalf in providing the Service, Customer is the controller and Framer is the processor.”

• DPA Report an error

  “Between Framer and the Customer, that processing is governed by the relevant data processing addendum, not by this Privacy Statement.”

• GDPR legal grounds Report an error

  “In the case of Framer these are: performance of a contract, legitimate interest, compliance with a legal obligation and sometimes consent.”

• Payment pci Report an error

  “Full card details are collected and processed directly by a PCI-compliant payment provider”

• Provider Report an error

  “Amazon Web Services, the provider of Framer’s hosting environment.”

• Data residency Report an error

  “A list of countries to which Framer transfers personal data can be found in Framer’s Trust Center (available at https://trust.framer.com).”

• Transfer mechanisms Report an error

  “we will conclude the applicable version of the model clauses to safeguard data protection as published by the European Commission, so called standard contractual clauses (“Transfer SCCs”). If deemed required under the applicable law, additional measures will be taken.”

• US privacy rights Report an error

  “This section applies to residents of U.S. states with comprehensive privacy laws (“U.S. State Privacy Laws”), including residents of California under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (the "CCPA").”

• Privacy rights email Report an error

  “Residents of states with U.S. State Privacy Law states who would like to exercise their right to opt out of the “sale” or “sharing” of their personal information can do so by sending an email to legal@framer.com.”

• Rights response time Report an error

  “we will provide information about the follow-up of the request without undue delay and in principle within one month of receipt of the request. Depending on the complexity of the request and the number of requests, this period can be extended by another two months.”

• Rights free Report an error

  “You can exercise the privacy rights above free of charge by e-mail via the contact details displayed below.”

• AI no training Report an error

  “We do not use customer personal data to train third-party general-purpose AI models unless expressly disclosed otherwise or permitted in our agreements with customers.”

• AI tools use Report an error

  “Framer may use automated systems and artificial intelligence ("AI") tools to support certain internal business operations, including customer support, troubleshooting, product improvement, security monitoring, analytics, and service optimisation.”

• Retention transaction Report an error

  “Transaction data – 7 years;”

• Retention contact Report an error

  “Contact & communication data – up to 2 years after last contact or interaction;”

• Retention account Report an error

  “Account & access data – up to 2 years after account closure;”

• Retention marketing Report an error

  “Marketing and prospect data – until withdrawal of consent or 2 years after last interaction;”

• Retention applications Report an error

  “4 weeks after end of application if rejected; Up to 1 year with applicant’s consent.”

• Children age Report an error

  “The Service is not for use by children under the age of 16 years and we do not knowingly collect, store, share, or use personal data of children under 16 years.”

• Privacy statement version Report an error

  “Version 1.7 — Effective June 12, 2026”

• No automated decisions Report an error

  “we do not make decisions producing legal or similarly significant effects based solely on automated processing.”

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