Terms naming the legal entity — SITE123

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• Entity Report an error

  “SITE123 LTD: Hereinafter referred to as “The Provider”, “We”, or “Us”, this entity represents the platform that facilitates users' online activities and extends various digital tools for web-related pursuits.”

• Terms effective date Report an error

  “Effective Date: August 17, 2025”

• Billing contact Report an error

  “we encourage you to initially engage with our Billing team at billing@site123.com before initiating a dispute or chargeback.”

• Business use only Report an error

  “websites are primarily intended for business use, whether for the promotion of a business, the provision of services, the sale of products, marketing, or any other commercial purpose.”

• Free tier Report an error

  “Our platform offers users the opportunity to access our services either for free or during a trial period.”

• Auto renewal Report an error

  “these Paid Services will automatically renew at the conclusion of the existing subscription period. The renewal duration will mirror the original subscription period.”

• Auto renewal charge timing Report an error

  “We will make efforts to automatically charge the associated Fees approximately two weeks before the renewal window.”

• Auto renewal optout deadline Report an error

  “you must disable the auto-renewal at least two weeks before the end of the package since this is when the auto-renewal process starts.”

• Refund policy Report an error

  “A 14-day money-back policy exists after the initial purchase of a new website package (free to premium) for a 3-month package or more.”

• Refund exclusions Report an error

  “This policy does not extend to monthly website packages (if and when offered), website renewal payments, or upgrades between packages, domains, design packages, or email accounts, whether they were initiated manually or automatically.”

• Domains non refundable Report an error

  “It's important to note that domains are non-refundable.”

• AI credits non refundable Report an error

  “All purchases and renewals of AI Credits and AI Credit Packages are final, non-cancellable, non-refundable, and non-creditable, except in cases of manifest billing error as determined by us.”

• Taxes excluded Report an error

  “all fees do not encompass any relevant taxes (including value-added tax, sales tax, goods and services tax, etc.), dues, or obligations imposed by tax authorities ("Taxes").”

• Termination no refund Report an error

  “Clients seeking to discontinue engagement with our Provider prior to the conclusion of the contracted period may do so; however, no refunds will be provided.”

• AI features Report an error

  “including AI website generation, AI content generation, AI editing, AI image generation, AI design assistance, AI code generation, AI configuration assistance, and other AI-related features made available by us from time to time.”

• AI credits no rollover Report an error

  “Unused AI Credits do not roll over, accumulate, carry forward, or get added to the AI Credits allocated for the next billing cycle.”

• Backups user responsibility Report an error

  “The Provider does not hold responsibility for backing up the client's system.”

• External prohibited Report an error

  “Creating a website within the system and subsequently hosting it on external servers or outside the system's framework is not possible and in any case, it is explicitly prohibited.”

• Attribution link removal Report an error

  “While the attribution link remains a constant in the client's website, removal is feasible, through purchasing specific premium paid packages provided by the Provider.”

• Wcag Report an error

  “We leverage diverse technologies to conform to the Web Content Accessibility Guidelines (WCAG) 2.0 at the AA level, a recognized benchmark for accessibility standards.”

• Accessibility plugin Report an error

  “While our toolkit includes an Accessibility plugin, it's crucial to acknowledge that its use doesn't guarantee full alignment with your region's accessibility guidelines.”

• Templates Report an error

  “The Provider offers clients the privilege of choosing from a diverse range of meticulously designed templates.”

• Two factor authentication Report an error

  “Consider advanced security measures like two-factor authentication (2FA) to bolster account security.”

• Domain transfer duration Report an error

  “Transferring domains between registries or renewing an expired domain may take up to five business days.”

• Domain email confirmation Report an error

  “Failure to confirm within 15 days from registration/update results in domain suspension.”

• Contributors Report an error

  “You may also appoint a "Contributor" to aid site management.”

• Third party components Report an error

  “the Provider may integrate external components, such as images, videos, fonts, text, audio, etc., furnished by third-party entities.”

• Payment methods Report an error

  “In instances of delays due to credit card, bank transfer, PayPal, or any other payment method (when available)”

• Promotional domain voucher Report an error

  “Upon selecting certain plans, you may receive a complimentary domain voucher at no additional cost.”

• Affiliate program Report an error

  “An entity or individual that promotes traffic to the Provider's platform, and in return, secures commissions premised on the successful onboarding of customers, typically calculated as CPA (Cost Per Acquisition).”

• Expert program Report an error

  “Designates an adept user who leverages the Provider's platform for designing websites for clients and enjoys benefits such as commissions, branding, and more.”

• Privacy policy URL Report an error

  “you recognize that you have reviewed and understood our Privacy Policy, accessible on our platform and in this link www.site123.com/privacy”

Scores citing this record

• The Data Protection Officer Editor, templates & design control
• The Data Protection Officer Hosting, domains & portability
• The Data Protection Officer Imprint, privacy & cookie compliance
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The Freelance Web Designer Editor, templates & design control
• The Freelance Web Designer Hosting, domains & portability
• The Freelance Web Designer Imprint, privacy & cookie compliance
• The Freelance Web Designer European sovereignty
• The Freelance Web Designer Pricing transparency
• The Marketing Lead Editor, templates & design control
• The Marketing Lead Hosting, domains & portability
• The Marketing Lead Imprint, privacy & cookie compliance
• The Marketing Lead European sovereignty
• The Marketing Lead Pricing transparency
• The Practice Owner Editor, templates & design control
• The Practice Owner Hosting, domains & portability
• The Practice Owner Imprint, privacy & cookie compliance
• The Practice Owner European sovereignty
• The Practice Owner Pricing transparency
• The Skeptic Editor, templates & design control
• The Skeptic Hosting, domains & portability
• The Skeptic Imprint, privacy & cookie compliance
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Small-Business Owner Editor, templates & design control
• The Small-Business Owner Hosting, domains & portability
• The Small-Business Owner Imprint, privacy & cookie compliance
• The Small-Business Owner European sovereignty
• The Small-Business Owner Pricing transparency