Privacy policy — Hostinger Website Builder

Cited by

Facts read from this source

• GDPR Report an error

  “All personal data are processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).”

• GDPR contact Report an error

  “For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at gdpr@hostinger.com.”

• DPA available Report an error

  “Data processing addendum”

• Last revised Report an error

  “Last revised: 2026-10-14 18:03:36”

• English version precedence Report an error

  “The English version of legal agreements and policies is considered as the only current and valid version of this document. Any translated version is provided for your convenience only, to facilitate reading and understanding of the English version. Any translated versions are not legally binding and cannot replace the English versions.”

• Data controller Report an error

  “When this Policy mentions "Hostinger", "we," "us", or "our", it refers to Hostinger that is responsible for protection of your personal information in line with this Privacy Policy ("Data Controller").”

• Jurisdiction cyprus Report an error

  “Hostinger International Ltd is based in Cyprus, which is a member of EU and offers an adequate level of protection for the Personal Information of EU Member State residents.”

• Services Report an error

  “Hostinger group entity, the details of which are indicated in the Hostinger’s Terms of Service, ("Hostinger") provides you web-hosting, domain name registration, and related products and service.”

• Account signup collection Report an error

  “When you sign up to Hostinger, we require you to provide minimum information - email address and password. In some particular cases we ask you to provide more information - such as your first and last name, identity verification, contact details.”

• Payment card storage Report an error

  “We use 3rd party (payment processor) services, so we do not collect and store credit card information (we receive information about the payment status and store only last 4 credit card digits).”

• Call recording Report an error

  “In cases where you call Hostinger or schedule an appointment for a meeting, such conversations will be recorded by Hostinger International Ltd. for quality management purposes.”

• Call recording retention Report an error

  “The recordings will be kept up to for 30 days and deleted thereafter as soon as technically feasible.”

• Sales communication retention Report an error

  “Our communication data will be kept up to for 90 days and deleted thereafter as soon as technically feasible.”

• Analytics tool Report an error

  “We use a tool called "Google Analytics" to collect information about your interactions with the Hostinger Platform”

• Mail import gmail Report an error

  “When you authorise Hostinger Mail Import, we will process your Gmail data on your behalf to import your emails into your Hostinger mailbox.”

• Mail import third parties Report an error

  “Hostinger imports your Gmail data directly into your Hostinger mailbox without using third-party migration providers.”

• Mail import AI training Report an error

  “Hostinger will not use data imported from Gmail to develop, improve, or train non-personalised AI or machine learning models.”

• AI memory available Report an error

  “In cases where AI Memory feature is enabled by you, to provide you this feature we use useful details from onboarding information you provide (such as your goals and project details), conversation data (including Kodee and Hostinger Horizons chats), activity events within the Hostinger platform (such as hPanel navigation) and also generated structured summaries (“memories”) from mentioned content.”

• Dark web monitor Report an error

  “To provide Dark Web Monitor service. If you activate this service, we use your verified account email and domains registered with us to detect potential data breaches involving your data and notify you about this by email and/or through alerts in the hPanel.”

• Job applicant retention Report an error

  “Hostinger may retain Applicants Information submitted to it for no longer than one year after the applied position has been filled or closed.”

• Account deletion process Report an error

  “To deactivate your Account, please send your request to gdpr@hostinger.com, and you will be provided with further guidance.”

• Retention post deactivation Report an error

  “If Hostinger suspends your Hostinger Account for safety reasons, we may retain certain information from that Hostinger Account to prevent that User from opening a new Hostinger Account or otherwise using Hostinger services in the future, for up to one (1) year;”

• Marketing email retention period Report an error

  “Above communications may be sent during your active use of the Service and for up to 90 days after your last interaction with us (e.g., subscription expiration or termination).”

• Sms whatsapp consent duration Report an error

  “Your consent will be valid for a period of 36 months after your last interaction with us (e.g., subscription expiration or termination), unless you withdraw it earlier.”

• Users of users role Report an error

  “For such purposes, within the meaning of the GDPR, Hostinger may in certain limited cases, as specified in the Terms of Service, be considered as a “data processor” of such information pertaining to visitors and users of their websites or services. The Users controlling and operating such User websites, shall be considered as the “data controllers” of such information”

• Processing locations Report an error

  “Users' personal information may be maintained, processed and stored by Hostinger and our authorized affiliates and service providers in the United Kingdom, Netherlands, Lithuania or Cyprus, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law”

• Third country locations Report an error

  “Some of our servers are located outside EU or European Economic Area (EEA), such as US, Brazil, Singapore, Indonesia”

• Job applicant locations Report an error

  “Job applicants information will be maintained, processed and stored in Lithuania, in the applied position's location(s), and as necessary, in secured cloud storage provided by our Third-Party Services.”

• Ravelin Report an error

  “While implementing various fraud detection processes as part of our ordering system, we share data with Ravelin, a fraud prevention service provider.”

• Idenfy Report an error

  “The identity verification may be performed on our behalf by our third-party service provider iDenfy. For the duration of the verification session only, iDenfy will process biometric data for the sole purpose of confirming your identity”

• Manual verification alternative Report an error

  “As an alternative, you have a right to request verification through our manual process instead.”

• AI providers Report an error

  “Third party service providers (such as nexos.ai (Privacy Policy) or Oxylabs Studio AI (Privacy Policy)) will receive limited information necessary to activate the service purchased by you.”

• SSO google Report an error

  “We collect Login scope and Email scope from Google”

• SSO facebook Report an error

  “and email, name and surname (depending on your choice) from Facebook (Meta).”

• Scc transfers Report an error

  “we have concluded with the data processors and/or sub-processor relevant agreements on such data transfers outside EU or EEA, which comply with the European Commission approved standard contractual clauses for data transfers from data controllers in the EU to data processors”

• Whois public Report an error

  “The WHOIS database is a publicly accessible database that lists the domain name registration information for a particular domain name, the name server(s) to which the domain name points, and the domain name's creation and expiration date.”

• Whois escrow Report an error

  “Hostinger may deposit your domain name registration information with a third-party escrow provider to comply with ICANN requirements.”

• Geolocation collection Report an error

  “We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience and comply with applicable legal requirements, such as taxes, pricing, etc.”

• Service billing messages no optout Report an error

  “Such kind of communication is essential, for this reason, no opt-out possibilities are given to avoid receiving such Service and Billing Messages unless you are no longer a Hostinger User”

• Agency directory Report an error

  “In case where you submit a request for an agency service through Agency Directory without having a Hostinger Account, such requests will be processed by Hostinger International Ltd. under this Policy for the purpose to facilitate connections with the selected agency.”

• Marketing optout channels Report an error

  “you are free to exercise such option at any time you wish by (1) following the instructions to unsubscribe in the received email (usually, by clicking on a link for that purpose at the bottom of our e-mail) / text message; (2) visiting and adjusting your personal account settings (communication preferences).”

• Data sources dark web Report an error

  “If you activate the Dark Web Monitor service, we will use a third-party provider to access data about you from dark web sites, including details of possible credential leaks, such as the leak date and related website link;”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Data Protection Officer Imprint, privacy & cookie compliance
• The Data Protection Officer European sovereignty
• The Freelance Web Designer Imprint, privacy & cookie compliance
• The Freelance Web Designer European sovereignty
• The Marketing Lead Imprint, privacy & cookie compliance
• The Marketing Lead European sovereignty
• The Practice Owner Imprint, privacy & cookie compliance
• The Practice Owner European sovereignty
• The Skeptic Imprint, privacy & cookie compliance
• The Skeptic European sovereignty
• The Small-Business Owner Imprint, privacy & cookie compliance
• The Small-Business Owner European sovereignty