Privacy policy — WordPress.com

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Facts read from this source

• Policy scope Report an error

  “Our websites (including automattic.com, wordpress.com, jetpack.com, woocommerce.com, crowdsignal.com, gravatar.com, intensedebate.com, vaultpress.com, akismet.com, simplenote.com, simperium.com, leandomainsearch.com, cloudup.com, longreads.com, atavist.com, mailpoet.com, automatewoo.com, jetpackcrm.com, happy.tools, wpcourses.com, wpscan.com, newspack.pub, and wp.cloud)”

• Gpl license Report an error

  “We believe in powering the open internet with code that is open source and are proud to say that the vast majority of our work is available under the General Public License (“GPL”).”

• Tumblr excluded Report an error

  “Please note that this Privacy Policy does not apply to any of our products or services, like Tumblr, that have a separate privacy policy.”

• Cc sharealike license Report an error

  “We’ve decided to make this Privacy Policy available under a Creative Commons Sharealike license.”

• Web server log retention Report an error

  “we keep web server logs that record information about a visitor to one of Automattic’s websites, like the visitor’s IP address, browser type, and operating system, for approximately 30 days.”

• Trash retention Report an error

  “when you delete a post, page, or comment from your WordPress.com site, it stays in your Trash folder for thirty days in case you change your mind and would like to restore that content”

• Retention principle Report an error

  “We store personal information for only as long as we have a reason to keep it.”

• Two step authentication Report an error

  “To enhance the security of your account, we encourage you to enable our advanced security settings, like Two Step Authentication.”

• Dnt not supported Report an error

  “At this time, Automattic does not respond to “do not track” signals across all of our Services.”

• Opt out gpc Report an error

  “We also respect the GPC browser signal and will treat it as a valid means of communicating your desire to opt out.”

• Minors opt out Report an error

  “We don’t knowingly sell or share personal information of those under 16.”

• Sensitive data Report an error

  “We do not collect or process your sensitive (and potentially sensitive) personal information except where it is strictly necessary to provide you with our service”

• Appeals process Report an error

  “In the event that we deny your request, we will communicate this fact to you in writing. You may appeal our decision by responding in writing to our denial email and stating that you would like to appeal.”

• Controller US Report an error

  “If you reside outside of the Designated Countries: Automattic Inc. 60 29th Street #343 San Francisco, CA 94110”

• Controller EU Report an error

  “If you reside in the Designated Countries: Aut O’Mattic A8C Ireland Ltd. Grand Canal Dock, 25 Herbert Pl Dublin, D02 AY86 Ireland”

• Controller woo EU Report an error

  “If you reside in the Designated Countries: WooCommerce Ireland Ltd. Grand Canal Dock, 25 Herbert Pl Dublin, D02 AY86 Ireland”

• Controller woo US Report an error

  “If you reside outside of the Designated Countries: WooCommerce, Inc. 60 29th Street #343 San Francisco, CA 94110”

• Designated countries Report an error

  “We use the term “Designated Countries” to refer to Australia, Canada, Japan, Mexico, New Zealand, Russia, and all countries located in Europe (including the UK and ROI).”

• International transfers Report an error

  “These measures include entering into European Commission or UK government approved standard contractual arrangements with entities based in countries outside the EEA or the UK.”

• Subprocessor stripe Report an error

  “This includes vendors that help us provide our Services to you (like Stripe, which powers WooPayments, payment providers that process your credit and debit card information, payment providers you use for your own ecommerce operations, fraud prevention services that allow us to analyze fraudulent payment transactions, cloud storage services, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, data escrow services that allow us to provide domain registration services, and your hosting provider if your site is not hosted by Automattic)”

• Comment sharing with site owners Report an error

  “if you leave a comment on a site created on WordPress.com or running Jetpack, your IP address and the email address associated with your WordPress.com account may be shared with the administrator(s) of the site where you left the comment.”

• Firehose Report an error

  “We also provide a “Firehose” stream of public data (like posts and comments) from some sites that use our Services to provide that data to Firehose subscribers, who may view and analyze the content (all subject to our Terms of Service), but do not have rights to re-publish it publicly.”

• Gravatar Report an error

  “the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, or Gravatar”

• Support request publication Report an error

  “If you send us a request for assistance (for example, via a support email or one of our other feedback mechanisms), we reserve the right to publish that request in order to clarify or respond to your request, or to help us support other users.”

• Job applicant monitoring Report an error

  “As part of the application process, we may also collect technical indicators such as VPN usage and IP addresses to support the integrity and security of our hiring practices.”

• Marketing opt out Report an error

  “If you don’t want to hear from us, you can opt out of marketing communications at any time. (If you opt out, we’ll still send you important updates relating to your account.)”

• Analytics opt out Report an error

  “Opt out of our internal analytics program: You can do this through your user settings.”

• Ads program Report an error

  “We do not sell (or share) information through our ads program that identifies you personally, like your name or contact information.”

• Aut mattic inc controller worldwide Report an error

  “In addition, Automattic Inc., our US-based company, is the controller for some of the processing activities across all of our Services worldwide.”

• Job applicant retention Report an error

  “If you are a job applicant, we will keep your personal data during the application process, and for a certain period thereafter.”

• Call recordings Report an error

  “When you communicate with us via form, email, phone, WordPress.com comment, or otherwise, we store a copy of our communications (including any call recordings as permitted by applicable law).”

• Credentials collection Report an error

  “Depending on the Services you use, you may provide us with credentials for your self-hosted website (like SSH, FTP, and SFTP username and password). Jetpack and VaultPress users may provide us with these credentials in order to use our one-click restore feature if there is a problem with their site, or to allow us to troubleshoot problems more quickly.”

• Automated screening human review Report an error

  “screening their applications using automated or partially automated tools (which are subject to human review at every stage of the process)”

• Verify identity rights requests Report an error

  “When you contact us about one of your rights under this section, we’ll need to verify that you are the right person before we disclose or delete anything.”

• Privacy report Report an error

  “You can find detailed metrics about Automattic’s compliance with these rights in our Privacy Report.”

• Opt out cookie dependency Report an error

  “Our opt-out is managed through cookies, so if you delete cookies, your browser is set to delete cookies automatically after a certain length of time, or if you visit sites in a different browser, you’ll need to make this selection again.”

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