GDPR page — QuestionPro

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Facts read from this source

• GDPR setting path Report an error

  “Follow this path to open the GDPR settings in QuestionPro: Account > Compliance > GDPR”

• GDPR default EU servers Report an error

  “NOTE – For users on our EU servers, GDPR compliance is turned on by default. All other DC users must turn on GDPR compliance by choice.”

• Dp officer edge support Report an error

  “Customers with Edge Support agreements may ask QuestionPro’s DP officer to represent the company. This is only applicable to customers with an Edge Service Contract.”

• Retention period Report an error

  “QuestionPro has an indefinite retention period so long as your account is active and paid in full. Once an account is canceled voluntarily or involuntarily (due to non-payment), we have a 30-day grace period, after which we remove all data from our servers.”

• Download formats Report an error

  “The users can view and download GDPR survey data in PDF as well as JSON format for it to be a GDPR compliant survey.”

• Download scope Report an error

  “QuestionPro provides a tool for users to download survey data as well as metadata associated with the user while collecting their responses. This includes details about their IP address and browser information.”

• Breach notification hours Report an error

  “an organization is legally responsible for notifying a supervisory authority within 72 hours after learning of a data breach.”

• Lead supervisory authority Report an error

  “QuestionPro has selected the Dutch DPA as the lead supervisory authority that governs data collected by QuestionPro.”

• Client supervisory authority Report an error

  “With QuestionPro, EU users can select the specific supervisory authority they want.”

• Standard DPA Report an error

  “QuestionPro has a standard processor agreement for all customers. This standard agreement lists our obligations as data processors.”

• Custom DPA changes Report an error

  “Clients may request changes to the standard DPA agreement. Please note, however, that it will take 30-60 days for approval of changes to our standard DPA.”

• Subprocessor dpas Report an error

  “QuestionPro has DPA agreements with all companies that process data collected in your GDPR survey, including Cloud infrastructure management and service centers.”

• Right to be forgotten Report an error

  “When users click on privacy and data protection, they can request that their data be deleted on an individual response level. They can also delete all survey responses. Users may choose to have the platform completely “forget” their user data, including cookies.”

• Default research language Report an error

  “QuestionPro offers default language that includes; Use of data for research purposes only. No commercial sale of the data. Individual users will not be contacted for marketing or sales purposes.”

• Default languages Report an error

  “The default options are available in English, Spanish, French, German, Arabic, Hebrew, Japanese, and Chinese.”

• Privacy footer link Report an error

  “A new link will appear on survey footers (privacy & data security) that goes to a page with GDPR compliance data.”

• GDPR settings scope Report an error

  “GDPR survey settings are organizational and limited to a single user.”

• Respondent survey list Report an error

  “When respondents click on Privacy and Data Security, they see a list of all the surveys they have taken. They can then download a PDF copy of the data that has been collected from them.”

• Edge dp representation Report an error

  “Contact our sales representative to learn more about them.”

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