Privacy policy — Loyverse POS

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• Entity name Report an error

  “Loyverse Commerce Ltd (“Loyverse Commerce”, “us”, “we” or “our”)”

• GDPR commitment Report an error

  “committed to the collection and processing of personal data in full compliance with the General Regulation on the Protection of Personal Data of the European Union (Regulation 2016/679)”

• Policy updated Report an error

  “This Privacy Policy was updated on 28 November 2023.”

• Controller processor role Report an error

  “Loyverse Commerce is the Controller for Customer (Merchant) Information and Processor for Consumer and Employee Information where the Controller is the Customer (Merchant).”

• Privacy contact Report an error

  “you may contact us via the email address privacy@loyverse.com”

• Apps defined Report an error

  “including the Loyverse POS, Loyverse Dashboard, Loyverse KDS, and Loyverse CDS applications ("Apps") and loyverse.com ("Website")”

• Provider region Report an error

  “Loyverse Commerce hosts data with Amazon Web Services in Germany.”

• Eea transfers Report an error

  “it will only be transferred to countries that have been deemed to provide adequate protection for EEA information (Adequacy Decision Countries), or to a third party where we have approved transfer mechanisms in place to protect your personal information – i.e., European Commission’s Standard Contractual Clauses.”

• Retention policy Report an error

  “We generally retain your information only as long as reasonably necessary to provide you the Services or to comply with applicable law.”

• Deletion anonymization Report an error

  “When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.”

• Children age Report an error

  “Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.”

• Mailing address Report an error

  “Loyverse Commerce Ltd. 41 Lothbury, London, EC2R 7HF, United Kingdom”

• Ico complaint Report an error

  “You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters.”

• Eea complaint Report an error

  “If you are located in the European Economic Area, you may also lodge a complaint with your local data protection authority.”

• Privacy rights Report an error

  “Right of Access: You have the right to access your own Personal Information through the platform, as well as the right to request a copy of your personal information that is maintained and processed by us.”

• Right erasure conditions Report an error

  “You have the right to request the deletion of Personal Data only if one of the following reasons is true:”

• Rights exercise email Report an error

  “You can request to exercise these rights by emailing privacy@loyverse.com.”

• Teya group sharing Report an error

  “All Teya Group companies have a legitimate business interest in accessing the data and may do so for the purposes and in the way described in this Privacy Notice.”

• Intra group safeguards Report an error

  “our intra-group data sharing and processing agreement which is drafted in compliance with the GDPR and includes the relevant safeguards necessary for transfers outside the EEA”

• Teya data source Report an error

  “Such information might be provided to us directly through Teya in case you have previously consumed Teya services (https://legal.teya.com/uk/privacy).”

• Log data collected Report an error

  “This information includes Internet protocol (IP) addresses as well as browser type, URLs of referring/exit pages, operating system, language and location preferences, time/date stamp, search history, device identification numbers, and system configuration information.”

• Third party transfers Report an error

  “These third parties are located in countries that may be outside of your location.”

• Purposes Report an error

  “application development, hosting, website, infrastructure, maintenance, backup, payment processing, customer relationship management, marketing, accounting, human resources, business intelligence and analytics, data enrichment, customer support and other services”

• Business partner sharing Report an error

  “We also share your contact information with select trusted Business Partners, such as our partners who integrate with Services, to enable them to contact you about their services”

• Third party restrictions Report an error

  “We do not allow our third-party service providers to use your personal data for their own purposes and, unless otherwise notified to you, only permit them to process your personal data for specified purposes and in accordance with our instructions.”

• Policy change right Report an error

  “We reserve the right to change this Privacy Policy from time to time, and if we do we will post any changes on this webpage.”

• Related documents Report an error

  “Cookie Policy Data Processing Addendum Privacy Policy Terms of Use API Terms of Use Terms of Third-Party Integration”

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