Privacy policy — Filen

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Facts read from this source

• Entity Report an error

  “Filen Cloud Dienste UG (haftungsbeschränkt) Breite Str. 27 45657 Recklinghausen Germany”

• Data location Report an error

  “We secure all data on servers hosted in Germany. No data is stored by us in third countries, except in the cases mentioned below by payment providers (payment).”

• E2e encryption Report an error

  “When you upload a file, it is already encrypted on your device, so we do not know if it belongs to you or another person”

• Thumbnails encrypted Report an error

  “We also create and store encrypted thumbnails of images, videos, and certain other file types.”

• Encryption algorithm Report an error

  “Filen offers the ability to upload and store text files, documents, images, videos and other digital content to or from our servers via AES 256-bit end-to-end encryption.”

• Password loss risk Report an error

  “If you forget your password, you will lose access to all your files unless you have exported a recovery key.”

• Deletion process Report an error

  “If you delete any of your files, it will be made inaccessible, marked for deletion, and removed at the next appropriate file cleanup”

• Retention after termination Report an error

  “We may, but are not obligated to, retain your files after your account is suspended or terminated.”

• Deletion policy Report an error

  “Unless otherwise specified, we delete data upon your notification or when the data is no longer needed for contractual purposes (no ongoing subscription, except for lifetime options)”

• Third party sharing Report an error

  “We never share this (encrypted) content with third parties unless required by applicable German law.”

• Cookies analytics Report an error

  “Other cookies are used to evaluate user behavior (in our case with Plausible Analytics) or to display advertising, if necessary.”

• Plausible self hosted Report an error

  “Plausible Analytics is hosted by ourselves (Filen Cloud Dienste UG) in Germany.”

• Plausible no cookies Report an error

  “Plausible does not use or store “cookies“ on your terminal device. All personal data (e.g. your IP address) is stored completely anonymously in the form of a so-called hash.”

• No sale Report an error

  “We will never sell your files, account data or usage data.”

• Feature suggestion tool Report an error

  “We use the open-source tool Fider to provide customers with the opportunity to submit suggestions, ideas, and feedback about our products and services. This tool is self-hosted, ensuring that no data is shared with external providers.”

• Application data deletion Report an error

  “If an application is rejected, we automatically delete the data provided to us two months after notification of the rejection.”

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Scores citing this record

• The Agency Producer Encryption, key custody & recovery
• The Agency Producer Export, API & self-hosting
• The Agency Producer European sovereignty
• The Architecture Practice Partner Encryption, key custody & recovery
• The Architecture Practice Partner Export, API & self-hosting
• The Architecture Practice Partner European sovereignty
• The Data Protection Officer Encryption, key custody & recovery
• The Data Protection Officer Export, API & self-hosting
• The Data Protection Officer European sovereignty
• The IT Lead Encryption, key custody & recovery
• The IT Lead Export, API & self-hosting
• The IT Lead European sovereignty
• The Skeptic Encryption, key custody & recovery
• The Skeptic Export, API & self-hosting
• The Skeptic European sovereignty
• The Tax Adviser Encryption, key custody & recovery
• The Tax Adviser Export, API & self-hosting
• The Tax Adviser European sovereignty