Terms of service — Filen

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Facts read from this source

• Entity Report an error

  “legally binding agreement made between you, whether personally or on behalf of an entity (“you“) and Filen Cloud Dienste UG (haftungsbeschränkt)”

• Last updated Report an error

  “Last updated December 3, 2023”

• Age requirement Report an error

  “The Site is intended for users who are at least 18 years old.”

• Payment methods Report an error

  “We accept the following forms of payment: PayPal, Stripe”

• Currency Report an error

  “All payments shall be in Euros.”

• VAT tax Report an error

  “Sales tax will be added to the price of purchases as deemed required by us.”

• Change rights Report an error

  “We may change prices at any time.”

• Free trial Report an error

  “We offer a lifetime free trial to new users who register with the Site.”

• Free deletion notice Report an error

  “Before any data deletion, we will send three reminder emails over a span of four weeks, urging you to log in to prevent data loss.”

• Plan types Report an error

  “We offer monthly, annually and lifetime plans.”

• Plan durations Report an error

  “Monthly plans run for 30 days, annual plans for 365 days. Lifetime plans will remain active as long as the service is online.”

• Cancellation Report an error

  “You can cancel your subscription at any time by using our web interface or by contacting the payment processor used. Your cancellation will take effect at the end of the current paid term.”

• Paid inactivity deletion Report an error

  “If a payment is missed, we will send three reminder emails over a four-week period. If the payment is not made within this timeframe, your data will be subject to deletion.”

• Lifetime inactivity deletion Report an error

  “Users with a lifetime plan are required to log in at least once every three years to maintain their data.”

• HIPAA not compliant Report an error

  “The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.)”

• Region Report an error

  “Please be advised the Site is hosted in Germany.”

• Governing law Report an error

  “These conditions are governed by and interpreted following the laws of Germany”

• Court jurisdiction Report an error

  “submit to the non-exclusive jurisdiction of the courts of Northrhein-Westphalia”

• Termination without notice Report an error

  “We reserve the right to terminate your access to any and/or all parts of the service at any time for violating the Terms of Service without prior notice or liability.”

• Affiliate commission Report an error

  “Affiliates will earn a commission of 10% on all qualifying purchases made by referred users. Qualifying purchases include all monthly and annual plans, but exclude lifetime plans.”

• Affiliate payout Report an error

  “The minimum threshold for withdrawal of affiliate earnings is 100€. Once this threshold is reached, you may request a withdrawal. All payouts will be made exclusively in Bitcoin.”

• Affiliate payout schedule Report an error

  “Withdrawal requests are processed manually. Please allow up to 30 days for the processing of your withdrawal request.”

• Backup liability Report an error

  “Although we perform regular routine backups of data, you are solely responsible for all data that you transmit”

• Privacy policy URL Report an error

  “Please review our Privacy Policy: https://filen.io/privacy.”

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• The IT Lead Export, API & self-hosting
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• The Skeptic Administration, audit & governance
• The Skeptic European sovereignty
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• The Tax Adviser Sync, clients & file access
• The Tax Adviser Encryption, key custody & recovery
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• The Tax Adviser European sovereignty
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