Source
Terms of service — Jottacloud Business
Checked for Jottacloud Business on 1 Nov 2026
- Page
- https://jottacloud.com/en/terms-conditions
- Checked
- 1 Nov 2026, 08:55 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:dc4be9f0a5692392e0de26eeb9b83691ba60fa3fb9e3ec6d08ddbe78fe64a429
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Entity name Report an error
“Jotta AS (“Jottacloud”) offers a cloud storage service (“Service”) that lets you back up, store, synchronize and share files over the internet.”
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Address Report an error
“Jotta AS Øvre Slottsgate 5 0157 Oslo Norway”
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Org number Report an error
“Jotta Group AS Øvre Slottsgate 5 0157 Oslo, Norway Org. nr. 992 603 615”
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Governing law Report an error
“This Agreement is governed by and construed in accordance with the laws of Norway. For any legal disputes arising out of this Agreement, jurisdiction falls to the Court of Oslo, Norway.”
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Free account Report an error
“The Free account is provided free of charge, with specified limitations in storage capacity and features.”
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Free account ads Report an error
“Jottacloud reserves the right to apply other limitations, and to display paid ads on Free accounts.”
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Free account inactivity Report an error
“A Free account may be terminated by Jottacloud if it has been inactive for a period of one year or longer.”
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Account types Report an error
“You may set up an individual free account (“Free account”), an individual paid account (“Individual account”), a Family account or a Business account (“Business account”).”
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Family users Report an error
“Family accounts have shareable subscriptions for up to five users.”
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Billing periods Report an error
“Individual accounts and Family accounts have an initial term of one or twelve months and will be automatically renewed for an additional identical subscription period (one or twelve months) unless the user cancels or terminates the paid subscription the day before the current subscription period ends, at the latest.”
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Refunds Report an error
“All payments are non-refundable, even when the user has cancelled the subscription.”
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Business billing Report an error
“Business account subscriptions are automatically renewed monthly or yearly, depending on the Administrators choice.”
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Personal unlimited throttle Report an error
“The subscription Jottacloud Personal, with unlimited storage space, was created to provide customer predictability. Unlimited refers to available storage space. If the storage space exceeds 5 TB on a Personal subscription, the upload speed will be reduced.”
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Right of cancellation Report an error
“The user has a period of 14 (fourteen) days after purchasing the Service to exercise the right to cancel without any penalty and without cause. The right to cancel is only available for Individual accounts.”
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Price change notice days Report an error
“Jottacloud reserves the right to change the prices of recurring subscriptions. Changes will take effect 30 (thirty) days after notification.”
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Downgrade limit gb Report an error
“Before you can go through with a downgrade, you must delete files from your Individual account or a Family account so it does not contain more than 5 GB of stored data.”
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Deletion after termination Report an error
“We will delete user data no later than 90 days after the user account has been terminated.”
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Family deletion after expiry Report an error
“Upon termination of the account, all stored data will be deleted 90 days after the subscription expires.”
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Account deletion self service Report an error
“You can delete your account at any time. This can be done under Settings on the “Account and profile” page.”
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Age limit Report an error
“The age limit for establishing a Free account, Individual or Family account is 13 years.”
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Business bonus storage Report an error
“Business accounts cannot earn Bonus storage.”
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Authorities disclosure Report an error
“If presented with a binding court order from a Norwegian Court, Jottacloud will hand over personal user data to Norwegian authorities in accordance with the court order. Jottacloud will notify the user of such events, to the extent permitted by Norwegian law.”
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Family admin access Report an error
“The Family administrator does not have access to data stored in other members account unless it is shared with the administrator.”
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Family residential requirement Report an error
“All members in a Family account must have the same residential address. Each member must confirm this upon registration.”
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Business admin activity logs Report an error
“The Administrator has access to read activity logs for the Business Account, including Member activity, and can thus read file and folder names of uploaded files, and other account activity details.”
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Business admin data access Report an error
“The administrator cannot access data stored on member’s accounts unless they are shared with the Administrator.”
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Liability cap Report an error
“Jottacloud's total liability for any form of damage, cost or loss related to the Service and these license terms is in any event limited to an amount corresponding to what has been paid for that account in the last 12 months before the claim arose.”
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Terms change notice Report an error
“Jottacloud reserves the right to modify the Terms and Conditions of the agreement with 30 (thirty) days’ notice.”
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Transfer notice Report an error
“Jottacloud reserves the right to transfer this agreement to a third party. Jottacloud will give users notification of such change. The user will be notified 30 (thirty) days in advance via email.”
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Terms dated Report an error
“July 1st, 2019”
1 fact read from this page is not shown because it could not be confirmed on the page as captured.
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