Privacy policy — Dropbox

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Facts read from this source

• Policy posted Report an error

  “Posted: May 30, 2025 Effective: May 30, 2025”

• Policy change 2027 Report an error

  “Dropbox’s Privacy Policy will be changing effective January 1, 2027.”

• Dnt signal honored Report an error

  “If our systems receive a DNT:1 signal from your browser, we’ll respond to that signal as outlined here.”

• No sale of data Report an error

  “We may share information as discussed below, but we won’t sell it to advertisers or other third parties.”

• Government request principles Report an error

  “We’ll abide by the following Government Request Principles when receiving, scrutinizing, and responding to government requests (including national security requests) for your data: Be transparent Fight blanket requests Protect all users, and Provide trusted services.”

• Transparency report Report an error

  “We publish a Transparency Report as part of our commitment to informing you about when and how governments ask us for information.”

• Access and download Report an error

  “You can access, amend, download, and delete your personal information by logging into your Dropbox account and going to your account settings page.”

• Deletion after account deletion Report an error

  “If you delete your account, we’ll initiate deletion of this information after 30 days.”

• Retention Report an error

  “we’ll retain information you store on our Services for as long as your account exists or as long as we need it to provide you the Services”

• Google API policy Report an error

  “Dropbox’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.”

• Data locations Report an error

  “To provide you with the Services, we may store, process, and transmit data in the United States and locations around the world—including those outside your country. Data may also be stored locally on the devices you use to access the Services.”

• Transfer mechanisms Report an error

  “Dropbox relies upon a variety of legal mechanisms, such as contracts with our customers and affiliates, Standard Contractual Clauses, the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, and the European Commission's adequacy decisions about certain countries, as applicable.”

• Dpf certification Report an error

  “Dropbox, Inc. complies with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks, as well as the UK Extension to the EU-U.S. Data Privacy Framework, as set forth by the U.S. Department of Commerce”

• Dpf exclusion formswift Report an error

  “this does not include the FormSwift portion of the Services”

• Dpf dispute resolution Report an error

  “JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Data Privacy Framework compliance—free of charge to you.”

• Ftc oversight Report an error

  “Dropbox, Inc. is subject to oversight by the U.S. Federal Trade Commission.”

• Portability Report an error

  “you can download a copy of Your Stuff in a machine readable format”

• Privacy contact Report an error

  “Contact our Data Protection Officer at privacy@dropbox.com.”

• EU consent nonusers Report an error

  “For recipients in the EU, we or a third party will obtain consent before reaching out.”

• Team admin access Report an error

  “If you are a user of a Dropbox Team, your administrator may have the ability to access and control your Dropbox Team account.”

• Policy revision notice Report an error

  “If a revision meaningfully reduces your rights, we will notify you.”

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