Terms of service — Docmost

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Facts read from this source

• Entity Report an error

  “This website is operated by Docmost, Inc. Throughout the site, the terms “we”, “us” and “our” refer to Docmost, Inc.”

• Cancellation self serve Report an error

  “You may cancel your subscription at any time from the billing section on your Docmost cloud dashboard or by contacting our support team.”

• Taxes exclusive Report an error

  “To the extent permitted by law, or unless explicitly stated otherwise, all fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services, harmonized or other taxes, fees, or charges now in force or enacted in the future (“Taxes”).”

• Refund timing Report an error

  “Our payment processor will make the reimbursement without undue delay, and not later than 14 days after the day on which your refund request was approved.”

• Deletion timeline Report an error

  “Upon expiration of that billing period, all of your content will become inaccessible from the Services. Within 30 days thereafter, all content will be permanently deleted from active systems and logs. Within 60 days, all content will be permanently deleted from our backups.”

• Export recommendation Report an error

  “Make sure to export any data before your billing period ends.”

• Access until period end Report an error

  “If you cancel the Service, you will retain access to the Services until the end of your current paid billing period. No further charges will apply after cancellation.”

• Governing law Report an error

  “These Terms shall be construed and enforced in accordance with the laws of Delaware, U.S.A., and you and Docmost submit to the jurisdiction of the United States District Court for the District of Delaware or the Delaware Superior Court, New Castle County”

• Indemnification cap Report an error

  “Your total liability under this indemnification obligation shall not exceed the total fees paid by you in the twelve (12) month period preceding the claim giving rise to such obligation.”

• Force majeure Report an error

  “The Non-Performing Party may terminate this Agreement if the Force Majeure Event continues for a period of thirty (30) days.”

• Privacy policy reference Report an error

  “Any personal data processed related to your use of the Docmost Cloud will be processed in accordance with Docmost's Privacy Policy.”

• Terms update date Report an error

  “Latest update: March 23, 2026”

• Refund email Report an error

  “All refund requests must be made in writing to help@docmost.com”

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