Features page — Document360

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Facts read from this source

• Feature count Report an error

  “100+ Powerful features, & growing…”

• Localization languages Report an error

  “Translate your entire knowledge base into 50+ languages to deliver a truly global experience.”

• Workspaces Report an error

  “Create distinct documentation hubs within a branded knowledge base. Manage content for multiple products, departments, or audience segments without leaving your unified site experience.”

• Workflow builder Report an error

  “Build custom workflows for creating, reviewing, and publishing. Assign roles and set stages to ensure accountability and consistency across teams.”

• Decision tree Report an error

  “Visually guide users through complex processes with step-by-step, interactive guides.”

• Import pdf word Report an error

  “Import and convert PDF/Word documents into editable articles.”

• Export pdf Report an error

  “Easily export individual articles or your entire knowledge base as professionally formatted PDFs or e-books for offline use.”

• Knowledge base widget Report an error

  “Embed your knowledge base directly into your website or app.”

• Ticket deflector Report an error

  “Resolve queries before they become tickets, by automatically suggesting relevant knowledge base articles.”

• Conditional content Report an error

  “Show or hide content blocks within articles, based on who is viewing it, by country, device, reader group, or date.”

• Markdown editor Report an error

  “Write faster with a split-screen editor built for Markdown. It offers real-time previews, syntax highlighting, and seamless version control.”

• Wysiwyg editor Report an error

  “Create engaging articles with a MS Word like text editor. Easily add images, videos, and code blocks using slash commands and quick insert options.”

• Custom domain Report an error

  “Set up a custom web address to make your knowledge base easier to find and more professional.”

• Custom code Report an error

  “Inject custom HTML, CSS, and JavaScript for greater control over design and interactivity, ensuring your knowledge base reflects your brand and delivers a consistent user experience.”

• Accessibility Report an error

  “Ensure compliance with WCAG standards through auto-color contrast settings for readability.”

• Analytics reports Report an error

  “Article Understand how your articles perform with data on views, reads, likes, and dislikes.”

• Broken link detection Report an error

  “Automatically detect broken or outdated links within your content.”

• Rbac Report an error

  “Define roles for users like Admin, Contributor, or Reviewer and control what actions they can perform within the knowledge base.”

• Private documentation Report an error

  “Safeguard sensitive documentation with reader segmentation, granting exclusive access to specific content only for authorized individuals.”

• SSO providers Report an error

  “Connect with the identity provider of your choice, including Okta, Entra ID, Google, Auth0, ADFS, OneLogin, and more.”

• Backup restore Report an error

  “Protect your content with daily automatic backups and the ability to manually restore previous versions.”

• Ip restriction Report an error

  “Control who can access your knowledge base by setting IP ranges, reducing exposure to unauthorized access attempts.”

• Audit logs Report an error

  “Track every action across your knowledge base, from content edits to user management and permission changes.”

• Cookie consent Report an error

  “Enable cookie consent banners to inform users and collect permission for cookies related to tracking purposes.”

• Private hosting Report an error

  “Private Hosting”

• API support Report an error

  “API Support”

• Notifications channels Report an error

  “Set up alerts for real-time project updates across multiple channels, including email, Slack, and Microsoft Teams.”

• AI features Report an error

  “AI Search AI Chatbot Article Summarizer Text to Audio Converter FOR WRITERS AI Writing Agent Duplicate Content Detection Glossary Generator MCP Server”

• Revision history Report an error

  “Track every edit made to your documentation. Compare versions, see who made changes, and restore previous drafts anytime.”

• Glossary Report an error

  “Help readers instantly understand key terms and technical jargon with hover-over definitions.”

• Smart bar Report an error

  “Display custom banners across your knowledge base to share announcements, updates, or alerts. Smart Bars can be tailored by location, browser type, or language to deliver targeted messages.”

• Snippets variables Report an error

  “Create reusable content blocks to reduce article creation time.”

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• The Skeptic Editor, structure & search
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• The Support Knowledge Manager Editor, structure & search
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