GDPR page — Helpjuice

Cited by

Facts read from this source

• DPA available Report an error

  “For signed copy of Digital Processing Agreement (DPA), please see this url: https://help.helpjuice.com/redirect-gdpr-dpa-contract”

• DPA request Report an error

  “If you would like a GDPR Data Processor DPA, please contact us via email at support@helpjuice.com.”

• Erasure policy Report an error

  “We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation”

• Breach procedures Report an error

  “our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time.”

• International transfers Report an error

  “where Helpjuice stores or transfers personal information outside the EU, we have robust procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of the data.”

• Subject access requests Report an error

  “we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge.”

• Dpia Report an error

  “we have developed stringent procedures and assessment templates for carrying out impact assessments that comply fully with the GDPR’s Article 35 requirements.”

• Special category data Report an error

  “where we obtain and process any special category information, we do so in complete compliance with the Article 9 requirements and have high-level encryptions and protections on all such data.”

• Export API Report an error

  “we provide easy to access information via our EXPORT API (documentation available on Help center) of an individual’s right to access any personal information that Helpjuice processes about them”

• Sendgrid Report an error

  “We do not store this data on our servers, but use Sendgrid (an external service) to send the emails.”

• Entity Report an error

  “Helpjuice, Inc. is a registered US Corporation, EIN # 45-2275731”

• Knowledge base support reduction Report an error

  “With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%.”

Scores citing this record

• The Engineering Lead Import, export & self-hosting
• The IT Administrator Import, export & self-hosting
• The Operations Lead Import, export & self-hosting
• The Quality Manager European sovereignty
• The Skeptic Import, export & self-hosting
• The Skeptic European sovereignty
• The Support Knowledge Manager Import, export & self-hosting