Source
Help-center publishing & integrations — found from sitemap — Document360
Checked for Document360 on 1 Nov 2026
- Page
- https://docs.document360.com/docs/ask-eddy-ai-api
- Checked
- 1 Nov 2026, 09:15 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:80d171607f057e7ce11a8315d6b60808f619d3fc1c67d0400633be56c22dba7a
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Eddy public API purpose Report an error
“The Eddy AI Public API lets you embed Eddy AI's assistive search directly into your own platform or service, so users can query your knowledge base without visiting your documentation site.”
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Eddy API hub availability Report an error
“The API is available through the Document360 API hub.”
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Eddy API token requirements Report an error
“You need an API token with the POST method enabled”
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Eddy API endpoint Report an error
“Navigate to Project versions > /v2/ProjectVersions/ask-Eddy AI and click Try it out.”
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Eddy API request fields Report an error
“Prompt The question or query to send to Eddy AI Version ID The ID of your knowledge base project version Language code The language code for the query (e.g. en)”
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Eddy API swagger test Report an error
“Go to the Swagger API hub. The Ask Eddy AI API is listed under Project versions.”
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Eddy API disabled error Report an error
“If the Public API is not enabled, all API calls will return a 500 (service error) or 400 (API access disabled) response.”
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Eddy API response contents Report an error
“A successful response contains the AI-generated answer and source article details.”
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Eddy API source fields category articles Report an error
“For Page category content, the article_id, article_title, and article_slug fields return null because the content is category-level, not article-level. Use the categoryID instead to retrieve the correct details.”
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Eddy API third party chatbot Report an error
“Yes, you can use the Ask Eddy AI endpoint to retrieve answers from the documentation and provide responses through the third-party tool or chatbot.”
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Eddy API enablement Report an error
“In the AI assistive search section, select the Public API checkbox.”
Scores citing this record
- The Engineering Lead Help-center publishing & integrations
- The IT Administrator Editor, structure & search
- The IT Administrator Help-center publishing & integrations
- The Operations Lead Help-center publishing & integrations
- The Quality Manager Help-center publishing & integrations
- The Skeptic Help-center publishing & integrations
- The Support Knowledge Manager Help-center publishing & integrations