Terms of service — Mural

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• Entity Report an error

  ““Mural,” “we,” “our” or “us” means Tactivos, Inc., d/b/a MuralⓇ”

• Effective date Report an error

  “Effective date: July 1, 2026”

• Governing law Report an error

  “This Agreement will be governed by and interpreted in accordance with the internal laws of the state of California”

• Prepaid nonrefundable Report an error

  “Prepaid fees are non-refundable.”

• Payment currency Report an error

  “All payments shall be in United States dollars.”

• Taxes Report an error

  “All quoted fees and costs are exclusive of taxes, duties, levies, tariffs, and other governmental charges (including, VAT or withholding tax)”

• Invoice terms Report an error

  “Each Invoice is due and payable thirty (30) days following the Invoice date”

• Late interest Report an error

  “any interest will accrue on past due amounts at the rate of one and one half percent (1.5%) per month”

• Free plan Report an error

  “If you are using the Services under our Free Plan, then your ability to access and use the Services will continue until your account is closed.”

• Plan changes Report an error

  “If you choose to downgrade your Plan or the number of memberships during your Subscription Term, you will not be entitled to a refund or credit”

• DPA incorporated Report an error

  “The parties expressly incorporate by reference the Mural Data Processing Addendum (“DPA”)”

• HIPAA Report an error

  “Mural is not a “Business Associate” as defined in HIPAA, and that the Services are not HIPAA compliant”

• Ferpa Report an error

  “Mural does not act as a “school official” as defined under FERPA, and customers are solely responsible for using the Services only for non-FERPA covered purposes”

• GDPR special categories Report an error

  “you will not use Mural Services to store, transmit or process any special categories of data as enumerated in GDPR Article 9(1)”

• Background checks Report an error

  “we conduct background checks on all of our employees and independent contractors with access to Customer Content”

• Deletion on termination Report an error

  “we will have no further obligation to maintain or provide you with access to the associated Services and may thereafter, unless legally prohibited, delete any associated Content in our systems”

• Content license Report an error

  “you grant us a license to host, use, transmit, display, perform, copy, distribute, and modify your Content solely to enable us to provide the Services”

• Monitoring Report an error

  “Mural has no general obligation to monitor, and does not monitor, your Content.”

• Liability cap Report an error

  “in no event shall either party’s aggregate liability to the other in connection with this Agreement or Customer’s access to and use of the Services exceed the total fees paid by Customer for the Services under which the claim arose in the twelve (12) month period preceding the claim or action”

• API defined Report an error

  ““Integration” means any software application, functionality, website, product or service that will connect to or integrate with the Services or embed certain functionality into a third party platform or service, via an API or SDK”

• Reseller terms Report an error

  “This Section 16 applies to any access to the Services purchased by customers through an authorized reseller of the Mural Services”

• Publicity Report an error

  “Mural may refer to you as one of Mural’s customers for marketing or promotional purposes.”

• Export controls Report an error

  “Each party agrees to comply with all relevant U.S. and foreign export and import laws in connection with this Agreement.”

• Subscription renewal Report an error

  “your subscription will automatically renew according to the Subscription Term that you choose at check-out on the Site until you cancel”

• Warranty Report an error

  “Mural warrants only that the relevant Services will be performed consistent with generally accepted industry standards”

• Order of precedence Report an error

  “the following order of precedence will apply: (1) any applicable supplement; (2) the DPA; and (3) this Agreement.”

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