Privacy policy — Count

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Facts read from this source

• Entity Report an error

  “We or us means Count Technologies Ltd, a company formed under the laws of England & Wales with registration number 10061321.”

• Registered office Report an error

  “Its registered office address at 131 Finsbury Pavement, London, Greater London, England, EC2A 1NT.”

• Controller processor split Report an error

  “Count workspaces and canvases: we are the processor, and we don’t use the content for our own purposes. This Notice doesn’t cover it.”

• Payment provider Report an error

  “We use Stripe as a payment processing service provider in connection with Count and it is Stripe who will collect and process your card details.”

• No training on customer content Report an error

  “This includes the providers that produce Plugin reviews, which may use Plugin content only to provide their services to us and may not use it to train their own models.”

• Server locations Report an error

  “Our servers that store personal data are located in the EU and the US, and some of the service providers discussed above may be located outside the UK”

• Transfer safeguards Report an error

  “we have in place specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK, namely the International Data Transfer Agreement, or the International Data Transfer Addendum to the European Commission’s standard contractual clauses for international data transfers.”

• Free plugin region Report an error

  “Plugin content from free accounts is stored in the region of the Count account you are signed in to when you use the Plugin: the EU if it is an EU account, otherwise the United States.”

• Retention service transaction Report an error

  “service and transaction data will be retained for seven (7) years after the end of the relevant contractual relationship;”

• Retention communication Report an error

  “communication data will be retained for the period of the enquiry or chain of correspondence, (or if you are on one of our mailing lists, for as long as you have elected to receive the relevant emails) and then deleted after twelve (12) months.”

• Retention account Report an error

  “account data will be retained for as long as your account is open, and will be deleted within thirty (30) days after account closure;”

• Backup retention Report an error

  “We maintain system backups for disaster recovery purposes and may retain those backups for up to thirty (30) days.”

• Free plugin deletion Report an error

  “Plugin content from free accounts will be kept while the account is open, and deleted within thirty (30) days after a written request from you.”

• Free plugin content secondary use Report an error

  “With your consent, which you give by turning on reasoning and can withdraw at any time, we also use it to improve Count, to train models that analyse and review AI assistant sessions, and to license de-identified or aggregated datasets made from it.”

• No general model training Report an error

  “We never use it to train general-purpose text-generation models.”

• Rights available Report an error

  “the right to access: you have the right to confirmation as to whether or not we process your personal data and, where we do, to access to the personal data, together with certain additional information;”

• Withdraw consent Report an error

  “You may withdraw your consent by turning reasoning off in the Plugin, or by emailing hello@count.co.”

• Cookies Report an error

  “All cookies expire no later than one year after they placed on your browser; some are set to expire earlier.”

• Google analytics Report an error

  “The Site uses Google Analytics (an analytical/performance cookie) to help analyse how users use the Site, collecting standard internet log information and visitor behaviour information in an anonymised form from which no user is identifiable.”

• No third party advertising share Report an error

  “we only provide your personal data to third parties for our business purposes or as permitted by law. We don’t share your data with third party advertisers;”

• Metric data scope Report an error

  “When we collect metric data, we will not view any of the contents of the data hosted by Count in your workspaces or canvases.”

• Cookie login requirement Report an error

  “Unfortunately, except for Analytical Cookies, if you do turn cookies off, you won’t be able to log into Count.”

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Scores citing this record

• The Data Analyst European sovereignty
• The Finance Controller European sovereignty
• The IT Administrator European sovereignty
• The Managing Director European sovereignty
• The SaaS Product Lead European sovereignty
• The Skeptic European sovereignty