Terms of service — Count

Cited by

Facts read from this source

• Entity Report an error

  “Count Technologies Ltd is a company formed under the laws of England & Wales with registration number 10061321 and its registered office address at Office 1 Brunswick House, Brunswick Way, Liverpool, Merseyside, England, L3 4BN.”

• Ico registration Report an error

  “We are registered with the ICO as a data controller under number ZA782595.”

• Regions Report an error

  “The servers on which we store Your Content are located in the European Union and the US”

• Deletion on account closure Report an error

  “Unless instructed otherwise, Your Content will be deleted within thirty (30) days after account closure”

• Export support Report an error

  “If you wish to export Your Content prior to termination, please contact us (more on this in our Documentation).”

• Refunds Report an error

  “you can close your account whenever you like, but pre-paid subscription fees are not refundable”

• Model Report an error

  “We offer access to Count on the basis of fixed-term subscriptions, priced on the basis of team size and any additional features such as additional storage.”

• Renewal Report an error

  “Your subscription will have a fixed term and will renew automatically at the end of each fixed term for a further fixed term. If you do not wish to renew your subscription with us, you must notify us prior to the renewal date.”

• Payment in advance Report an error

  “You must pay the applicable subscription fee (if any) in advance, subject to any credits which we may have applied to your account.”

• Card processing Report an error

  “We do not collect or process your credit or debit card details when you make payments through the Site, but these will be received by our payment processing service providers”

• Channels Report an error

  “We provide ad-hoc support via our instant messaging service and will use our reasonable efforts to resolve issues which you raise with us. Further levels of support can be arranged on a commercial basis.”

• Description Report an error

  “We provide Count, a data collaboration tool that helps users explore data and share it with others, which we provide through our website at count.co”

• AI optional Report an error

  “Count AI is an optional additive feature to the Count platform and can be disabled by your Count platform administrators”

• AI purpose Report an error

  “Count AI is designed to turn your data into collaborative canvases, answer queries and provide insights.”

• AI no training Report an error

  “Count does not use your Customer Data or permit others to use your Customer Data to train the AI models used to provide Count AI.”

• DPA Report an error

  “We offer organisations a data protection agreement (DPA) as they sign up to Count so they can be GDPR compliant with Count acting as a data processor for them.”

• HIPAA baa Report an error

  “make a BAA (Business Associate Agreement) available for customers with subscriptions to eligible plans”

• HIPAA restriction Report an error

  “In particular, any patient or medical information which is subject to HIPAA should not be uploaded.”

• EU AI act Report an error

  “In accordance with the EU AI Act, we are the provider of Count AI. We comply with the applicable requirements of the EU AI Act including transparency obligations.”

• EU AI act labelling Report an error

  “All Output is labelled as artificially generated or manipulated”

• AI limitation cap Report an error

  “IN NO EVENT WILL COUNT’S TOTAL LIABILITY TO YOU FOR ANY DAMAGES, LOSSES OR CAUSES OR ACTIONS, IN AGGREGATE, ARISING FROM OR RELATING TO COUNT AI, YOUR USE OF COUNT AI, OR THE COUNT AI OUTPUT EXCEED ONE HUNDRED UNITED STATES DOLLARS ($100.00).”

• Liability cap Report an error

  “Our total aggregate liability to you in connection with your use of Count will be limited in all circumstances (whether arising in tort, negligence, misrepresentation, breach of contract or otherwise) to a maximum sum equal to the Fees derived by us from your use of our Site during the twelve (12) months prior to the event giving rise to our liability.”

• Backup Report an error

  “Count is not a backup service and we have no responsibility if you fail to retain a copy of your data, lose the data, corrupt it or accidentally delete it.”

• AI third party providers Report an error

  “OpenAI’s Sharing and Publication Policy, Community Guidelines and Terms of use | OpenAI GCP AI services Service Terms Anthropic’s Consumer Terms of Service \ Anthropic”

• List available Report an error

  “our third party AI service providers can be found in our sub-processors list.”

• Authorisation Report an error

  “We may appoint sub-processors of the personal data with your authorisation but shall ensure that we do so under a written agreement incorporating terms which are equivalent in their effect to those set out in this Annex.”

• Roles Report an error

  “User accounts can be assigned different roles (the highest being the Workspace Owner, who will be responsible for payment as well as ownership of the relevant workspace within Count).”

• Authentication Report an error

  “which will be authenticated either through email (we will send you an email containing a one-time code allowing you to log in) or through the credentials associated with a third-party account (such as your Google account, or any other forms of authentication we might build into Count from time to time)”

• AI input sources Report an error

  “Count AI may use any data returned by database or code queries, as well as the data contained within CSV files uploaded to the Count platform, as Input.”

• No scraping Report an error

  “you must not use any bots or other programs to crawl or scrape data from Count or our Site.”

• Metric monitoring Report an error

  “We may monitor the use of Count using metric tools in order to provide us with insights into the user experience.”

• Confidentiality Report an error

  “Count does not provide any public search function, catalogue or listing to find data or files that its users have uploaded.”

• Deletion promised Report an error

  “If you choose to delete your workspace and close your account with Count then we will delete Your Content within thirty (30) days.”

• Min age Report an error

  “This means in particular that if you are an individual you are over eighteen years old and that if you are opening an account on behalf of a company or other business you are authorised by that business to act on its behalf”

• Audit rights Report an error

  “maintain records and information to demonstrate our compliance with this Annex and allow you to audit our compliance (provided such audit is conducted in such a manner to minimise disruption to our business, on reasonable notice, at your cost and subject to your payment of our reasonable fees)”

• Eea transfers Report an error

  “only transfer personal data outside of the European Economic Area (including but not limited to the US) if subject to suitable safeguards permitted under the Data Protection Laws or to a country in respect of which the European Commission has made an adequacy determination”

• GDPR article32 Report an error

  “take all measures required pursuant to Article 32 of the GDPR”

• Content no pie charts Report an error

  “your Content must not be pie charts;”

• Deletion on termination export Report an error

  “at your written direction delete or return the personal data on termination of the services to which their provision relates (in practice, this will be managed by you using the features of Count to manage and delete Your Content, or by us agreeing to provide data export support subject to the payment of our reasonable fees which we will agree with you.”

• AI may discontinue Report an error

  “COUNT DOES NOT MAKE ANY WARRANTY REGARDING THE AVAILABILITY OR UPTIME OF COUNT AI AND MAY DISCONTINUE OR MODIFY COUNT AI OR THESE COUNT AI TERMS AT ANY TIME IN ITS SOLE DISCRETION.”

• Termination actions Report an error

  “issuing you with a written warning specifying the breach and requiring its remedy within 14 days;”

• Docs available Report an error

  “Our Documentation, which explains all sorts of additional details about how you can use Count (how you can connect data, how different users might be assigned different levels of access to a Workspace within Count, etc.).”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Data Analyst Dashboards, charts & interactivity
• The Data Analyst Access control, administration & portability
• The Data Analyst European sovereignty
• The Finance Controller Access control, administration & portability
• The Finance Controller European sovereignty
• The Finance Controller Pricing transparency
• The IT Administrator Dashboards, charts & interactivity
• The IT Administrator Access control, administration & portability
• The IT Administrator European sovereignty
• The IT Administrator Pricing transparency
• The Managing Director Dashboards, charts & interactivity
• The Managing Director Access control, administration & portability
• The Managing Director European sovereignty
• The Managing Director Pricing transparency
• The SaaS Product Lead Dashboards, charts & interactivity
• The SaaS Product Lead Access control, administration & portability
• The SaaS Product Lead European sovereignty
• The SaaS Product Lead Pricing transparency
• The Skeptic Access control, administration & portability
• The Skeptic European sovereignty
• The Skeptic Pricing transparency