Privacy policy — Lucidspark

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• Policy entity Report an error

  “This Privacy Policy (“Policy”) describes how Lucid Software Inc. (“Lucid”) and its wholly-owned subsidiaries, including airfocus GmbH (collectively, “we,” “us,” or “our”) collects, uses and discloses information”

• Policy updated Report an error

  “Last Updated: February 9, 2026”

• Dpf certification Report an error

  “Lucid complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. Data Privacy Framework (“UK Extension to the EU-U.S. DPF”), and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as administered by the U.S. Department of Commerce.”

• Ftc enforcement Report an error

  “Lucid is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.”

• Dpf adr provider Report an error

  “you may submit your complaint to JAMS, Lucid’s designated alternative dispute resolution provider for DPF issues”

• Transfer mechanisms Report an error

  “based on European Commission-approved or UK Government-approved Standard Contractual Clauses, by relying on a European Commission, a UK Government, or Swiss Government adequacy decision, by relying on Binding Corporate Rules”

• Data location Report an error

  “Lucid is based in the United States and, unless we expressly agree otherwise, we may host, transfer, and process data, including personal information, in the United States and in other countries”

• Retention backups Report an error

  “We store our production system back-ups for six (6) months.”

• Retention deletion Report an error

  “In order for us to remove all of your information from our production systems, you must permanently delete your account.”

• Children age Report an error

  “we do not knowingly collect, maintain, or use personal information from children under 16 years of age, and no parts of our Services are directed to children”

• GDPR controller Report an error

  “Lucid or airfocus, as applicable, is the controller of the personal information you submit to create and administer your account and provide the Services”

• Analytics Report an error

  “We use analytics services including Google Analytics and Microsoft to collect and process certain analytics data about our Services.”

• Categories Report an error

  “They provide services relating to, for example, customer relationship management, communication, billing and payment processing, customer support, infrastructure hosting, large language models, marketing and sales outreach, data enrichment, advertising services, security, analytics, and banking, legal, accounting and insurance services.”

• Payment processors Report an error

  “All payment-related information will be collected by our third-party payment processors on our behalf.”

• AI processing Report an error

  “If Lucid AI is enabled on your account, information that is accessed by AI-powered features will be processed by our vendors that provide artificial intelligence functionality for our Subscription Services.”

• Google workspace limited use Report an error

  “Our use of information received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements. We affirm that Google Workspace APIs, and the data obtained from them, are not transferred, sold or used to create, train, or improve a generalized artificial intelligence or machine learning model.”

• No marketing sale Report an error

  “We do not disclose information about you with non-affiliated companies for their own direct marketing purposes, unless we have your permission.”

• Gpc supported Report an error

  “You may also opt out of the sale or sharing (for cross-context behavioral advertising purposes) of your personal information or the processing of your personal information for targeted advertising by turning on the Global Privacy Control (GPC) in participating browser systems.”

• Call recording Report an error

  “When you participate in a call or video conference with us, we may record the session and retain recordings or recorded transcripts of the session”

• US state sale disclosure Report an error

  “The chart below provides the categories of personal information and “Sensitive Personal Information” (as defined by the CCPA) we have collected, disclosed for a business purpose, or sold or “shared” (for cross-context behavioral advertising purposes) in the preceding twelve months”

• Secure measures Report an error

  “We take reasonable measures to protect your personal information, your documents and workspaces from loss, misuse and unauthorized access, disclosure, alteration and destruction”

• Privacy contact Report an error

  “please contact our legal team at legal@lucid.co”

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