Data processing agreement (dpa) — Holistics

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Facts read from this source

• DPA signing URL Report an error

  “Sign the Holistics Data Processing Agreement at: https://go.holistics.io/signdpa”

• DPA customer DPA acceptance Report an error

  “Unfortunately, we are unable to review or sign DPAs provided by our customers, and customized DPAs are only available on a case-by-case basis for customers on our custom Enterprise Plans and may come with additional costs.”

• DPA last updated Report an error

  “Last Updated: 13 June 2026”

• Data protection laws scope Report an error

  “"Data Protection Laws" means all applicable worldwide legislation relating to data protection and privacy which applies to the respective party in the role of Processing Personal Data in question under the Agreement, including without limitation European Data Protection Laws (EU and UK GDPR), the US CCPA, the Swiss FDPA, the Singapore PDPA, and the data protection and privacy laws of Australia”

• AI subprocessor no training Report an error

  “Holistics will not use Customer Data, and will contractually require that such Sub-Processors do not use Customer Data, to train or improve any machine-learning or AI models.”

• Temporary cache expiry Report an error

  “These results are cached temporarily and will automatically expire after a specific time (minimum 10 minutes) after a unique SQL query is executed from the Customer Database.”

• Global processing Report an error

  “Customer acknowledges and agrees that Holistics may access and process Customer Data on a global basis as necessary to provide the Subscription Service in accordance with the Agreement, and in particular that Customer Data may be transferred to the data centre location(s) that Holistics operates in.”

• Scc transition date Report an error

  “October 27, 2021, if (a) Customer’s billing address is outside EMEA, and (b) the processing of Customer Personal Data is subject to European Data Protection Law. Otherwise, September 27, 2021.”

• Audit rights Report an error

  “Holistics will make all information reasonably necessary to demonstrate compliance with this DPA available to Customer and allow for and contribute to audits, including inspections conducted by or an auditor appointed by Customer in order to assess compliance with this DPA.”

• Audit fee Report an error

  “Holistics may charge a fee (based on Holistics' reasonable costs) for any audit under Demonstration of Compliance.”

• Hosting partners security Report an error

  “Customer acknowledges that the Subscription Service is hosted by our data center partners (listed in our sub-processors) who maintain independently validated security programs.”

• Processing records Report an error

  “Holistics will keep appropriate documentation of its processing activities.”

• CCPA role Report an error

  “the parties acknowledge and agree that Customer is a Business and Holistics is a Service Provider for the purposes of the CCPA.”

• Governing law Report an error

  “This DPA will be governed by and construed in accordance with the laws of the Singapore, unless otherwise required by EU Data Protection Law, in which case this DPA will be governed by the laws of the Member State in which the Customer is established. CCPA, in which case this DPA will be governed by the laws of California, USA.”

• DPA entity Report an error

  “Holistics Software Pte Ltd”

• Liability limitation Report an error

  “Each party's liability, taken together in the aggregate, arising out of or related to this DPA, and all DPAs between Customer and Holistics, whether in contract, tort or under any other theory of liability, is subject to the 'Limitation of Liability' section of the Terms”

• Third party not subprocessors Report an error

  “Such third-party services are not Holistics sub-processors; the Customer's use of them is governed by the Customer's own agreement with the relevant provider, and Holistics transmits data to them solely on the Customer's Instruction.”

• Data processing purpose limit Report an error

  “Holistics will only access or use Customer Database to provide the Services ordered by Customer and will not use it for any other Holistics products, services, advertising, or to resell the data.”

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Scores citing this record

• The Data Analyst European sovereignty
• The Finance Controller European sovereignty
• The IT Administrator European sovereignty
• The Managing Director European sovereignty
• The SaaS Product Lead European sovereignty
• The Skeptic European sovereignty