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Documentation (cloud region) — Metabase

Checked for Metabase on 1 Nov 2026

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Region switch downtime Report an error

“Most region switches should take less than 30 minutes. Your Metabase will be offline and unavailable while it changes regions, so plan for some down time.”
Custom domain switch downtime Report an error

“If you’re using a custom domain, that region change could take longer, maybe up to 24 hours. That delay is due to DNS propagation (which is out of our hands).”
Regions available Report an error

“US West (Oregon) Europe (Frankfurt)”
Region change method Report an error

“Navigate to Instances. In the instance you want to change, click Settings. Find the Hosting region section. Select the region you want”
Region change backups Report an error

“No need to worry about backups (we have you covered), but if you run into any issues, contact support at help@metabase.com.”
Custom domain cname update Report an error

“If your Metabase uses a custom domain, you’ll need to update your CNAMES.”
Region change whitelist Report an error

“If you’re using a security group or firewall rules, you should add the relevant IP addresses to your whitelist.”