Terms of service — Klipfolio

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• Entity Report an error

  “Klipfolio Inc., a corporation incorporated under the laws of the province of Ontario, Canada, with its principal place of business at 300 Greenbank Road, Suite 94., Ottawa, Ontario, K2H 0B6, Canada”

• Last revised Report an error

  “Last Revised: Aug 14, 2025”

• Description Report an error

  “Klipfolio is a software-as-a-service (“SaaS”) company that offers its users the ability to build and share data dashboards and metrics to monitor and act on the performance of their business.”

• Data sources count Report an error

  “The Service integrates with hundreds of data sources ranging from social media platforms to enterprise management services.”

• DPA exists Report an error

  “The terms of our Data Processing Addendum may also apply to your use of the Service. The Privacy Statement and Data Processing Addendum are incorporated into these Terms by reference.”

• Google signin Report an error

  “If you choose to sign in to the Service with your Google Account, or connect to any Google data services, you agree to the terms of service and conditions in the Google Terms of Service and the Google APIs Terms of Service.”

• Youtube integration Report an error

  “If you connect to any YouTube data services within the Service, you agree to the terms of service and conditions in the YouTube Terms of Service.”

• Education program Report an error

  “For six months from your start date in the Klipfolio for Education program, Klipfolio grants you, the instructor, a non-exclusive, non-transferable, academic license to access and use the Service for instructional purposes, including the development of teaching materials based on the Service.”

• Plan limits Report an error

  “for the number of Users, number of dashboards, data refresh rate, number and type of data services, number of metrics, data history window, number of data feeds, and features set out in the applicable Plan”

• Mobile app Report an error

  “if applicable, (ii) to download, install, access and use the App on your mobile device”

• White label Report an error

  “unless you are permitted to do so by subscribing to Klipfolio’s White Label feature, an add-on available as part of your Plan”

• Customer data ownership Report an error

  “Your Data belongs to you. You grant Klipfolio a non-exclusive, royalty-free, worldwide sub-licenseable right and license to access and use Your Data in order to provide the Service”

• HIPAA Report an error

  “THE SERVICE IS NOT COMPLIANT WITH THE REQUIREMENTS OF THE UNITED STATES HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA).”

• Warranty Report an error

  “the Service will perform materially in accordance with the online documentation for the Service; and, (iii) the functionality of the Service will not be materially decreased during a subscription term”

• Liability cap Report an error

  “KLIPFOLIO'S AGGREGATE LIABILITY TO YOU, WHETHER FOR NEGLIGENCE, BREACH OF CONTRACT, MISREPRESENTATION, OR OTHERWISE WILL, IN RESPECT OF A SINGLE OCCURRENCE OR A SERIES OF OCCURRENCES, BE LIMITED TO DIRECT DAMAGES AND WILL IN NO CIRCUMSTANCES EXCEED, IN THE AGGREGATE, THE FEES PAID TO KLIPFOLIO BY YOU FOR THE SERVICE IN THE YEAR PRECEDING THE CLAIM.”

• Payment methods Report an error

  “If you have chosen to pay the fee by recurring credit card charges or other online payment method, the fee will be charged automatically at the frequency you have selected. If you have chosen to pay by check or wire, the payment is due upon receipt of the invoice and shall be received by Klipfolio within 30 days”

• Taxes Report an error

  “All fees set out in your Plan are exclusive of all taxes, levies, or duties imposed by taxing authorities (“Taxes”). In Canada and the United States, we will charge Taxes to you, as applicable, then collect and remit them on your behalf.”

• Annual adjustment Report an error

  “Klipfolio may, without prior notice, on an annual basis and on the date of Your billing anniversary, alter the fees for its Services. Fee adjustments will, at Klipfolio’s sole discretion, be reasonably determined, ranging from a 4% to an 8% increase.”

• Refunds Report an error

  “There will be no refunds for partial periods of service or periods of inactivity.”

• Downgrade credit Report an error

  “Should you downgrade your Plan or decrease the Support or Service offering that you are receiving, the features or limitations of the new plan or the new Support or Service offering will take effect immediately and a non-refundable credit equal to the prorated difference in cost will be applied to your account.”

• Auto renewal Report an error

  “Your subscription term shall automatically renew for additional periods equal to the expiring term unless either party gives the other thirty days’ notice of non-renewal before the end of the relevant term.”

• Deletion Report an error

  “Klipfolio will delete Your Data within six months of you cancelling your subscription to the Service or, if earlier, upon receipt of a written request to delete Your Data.”

• Governing law Report an error

  “These Terms will be governed by the laws of the Province of Ontario and the laws of Canada applicable in Ontario. Each party agrees that the courts of the Province of Ontario will have jurisdiction.”

• Precedence Report an error

  “Conflicts will be resolved as follows: Data Processing Addendum; Privacy Statement; Terms.”

• Confidentiality duration Report an error

  “The obligations of the Receiving Party set forth in this section will remain in effect for a period of five (5) years following the date of first disclosure. Confidential information identified as a trade secret will be held in confidence indefinitely.”

• Claims limit Report an error

  “Except for actions for breach of Klipfolio's proprietary rights in the Service, no action arising out of these Terms may be brought by either party more than one (1) year after the cause of action has arisen.”

• Usage analytics Report an error

  “Klipfolio compiles, analyzes and runs analytics on how Users use the Service, as well the performance of the Service itself.”

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Scores citing this record

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• The Data Analyst Sharing, scheduled reports & embedding
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• The Finance Controller Access control, administration & portability
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• The Managing Director Access control, administration & portability
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• The SaaS Product Lead European sovereignty
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• The Skeptic Access control, administration & portability
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