Privacy policy — Grafana

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Facts read from this source

• Entity Report an error

  “Raintank Inc., dba Grafana Labs (hereafter Grafana Labs), doing business as Grafana Labs”

• Address Report an error

  “Raintank Inc., d/b/a Grafana Labs 165 Broadway, 23rd Floor, New York, NY 10006 United States”

• Data privacy framework Report an error

  “We participate in the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework.”

• Payment processor Report an error

  “All payment data is stored by Network Merchants, LLC (NMI). You may find their privacy policy link(s) here: https://www.nmi.com/privacy-policy.”

• Retention policy Report an error

  “We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law”

• Deletion on account termination Report an error

  “Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.”

• Minors age limit Report an error

  “We do not knowingly solicit personal information from or market to children under 18 years of age.”

• Privacy rights Report an error

  “(i) access and obtain a copy, (ii) rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.”

• GDPR roles Report an error

  “If you provide the data and the instructions, then you are the data controller and Grafana Labs is the data processor. If we determine the purposes for which we collect and use your personal information, then we are the Controller.”

• Dnt Report an error

  “As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.”

• CCPA Report an error

  “Effective January 1, 2020, the CCPA allows California residents twice a year, upon a verifiable consumer request, to request that a business that collects consumers’ personal information to give consumers access, in a portable and (if technically feasible) readily usable form, to the specific pieces and categories of personal information”

• Data request response time Report an error

  “Contact us at privacy@grafana.com. We will respond to your request within 30 days.”

• Privacy policy updated Report an error

  “Privacy Policy - Last Updated: July 10, 2026”

• International transfers Report an error

  “your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States, and other countries.”

• Social login providers Report an error

  “like your GitHub, Google, or other third party account.”

• No sale of data Report an error

  “Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.”

• European privacy supplement Report an error

  “If you are based in the European Economic Area, the United Kingdom of Great Britain and Northern Ireland or Switzerland, this privacy policy applies to you along with the additional disclosures in the European Privacy Supplement.”

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Scores citing this record

• The Data Analyst European sovereignty
• The Finance Controller European sovereignty
• The IT Administrator European sovereignty
• The Managing Director European sovereignty
• The SaaS Product Lead European sovereignty
• The Skeptic European sovereignty