Privacy policy — Preset (Apache Superset)

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Facts read from this source

• Entity name Report an error

  “Preset, Inc. ("Preset") provides data analysis and visualization services”

• Address Report an error

  “548 Market St, PMB 51897 San Francisco, CA 94104-5401”

• Privacy contact email Report an error

  “please contact us at: privacy@preset.io”

• Privacy notice updated Report an error

  “Last Updated: June 8, 2026”

• Customer data scope Report an error

  “Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Notice.”

• Chatbot capability Report an error

  “Preset offers an AI-powered assistant ("Preset Chatbot") to assist with data exploration and SQL generation.”

• Chatbot default availability Report an error

  “For self-service and trial accounts, the Chatbot is enabled by default and may be disabled at any time at the workspace level. For enterprise accounts, the Chatbot may be enabled by a workspace administrator.”

• Chatbot optional Report an error

  “Use of the Chatbot is not required to access or use the core Service. If disabled, no new conversation data is collected.”

• Chatbot pii retention Report an error

  “This data is stored in identifiable form and is not anonymized or de-identified during the retention period.”

• Chatbot llm providers Report an error

  “Preset uses third-party LLM providers (including OpenRouter, Anthropic, OpenAI, and Google Vertex AI) to provide this feature.”

• Chatbot baa Report an error

  “For customers subject to a Business Associate Agreement (BAA), data is processed exclusively through BAA-covered subprocessors.”

• Chatbot no model training Report an error

  “No Model Training: We do not use customer prompts or responses to train the underlying foundation models of our subprocessors.”

• Chatbot subprocessor list URL Report an error

  “A current list of subprocessors, including their purposes and data handling practices, is available at preset.io/Preset-Sub-Processors.pdf.”

• Chatbot retention Report an error

  “Conversation data is retained for a maximum of six (6) months, after which it is hard-deleted from our systems.”

• Mcp capability Report an error

  “Preset MCP lets you connect an AI assistant you choose, such as ChatGPT or Claude, to your Preset account. Once connected, the assistant can list your workspaces, find charts, dashboards and datasets, and run queries.”

• Mcp permissions Report an error

  “Every request runs with your own Preset permissions, including any row-level security rules on the datasets. Your assistant can only reach what you can reach in Preset.”

• Mcp workspace toggle Report an error

  “If Preset MCP is included in your plan, workspace admins can turn it on or off for each workspace.”

• Mcp gateway no storage Report an error

  “The gateway does not log your requests, the queries the assistant runs, or their results.”

• Mcp gateway region Report an error

  “The Preset MCP gateway runs in the United States. Requests to workspaces hosted in the European Union or other regions pass through it on the way to your assistant. The workspace's data stays in its hosting region.”

• Mcp gateway log retention Report an error

  “Gateway request logs: Searchable for about 15 days, then archived as described in the Retention of Personal Information section of this policy.”

• Mcp token handling Report an error

  “Gateway sign-in tokens and app registrations: Kept encrypted in memory and never written to disk. Tokens are deleted when they expire or when you revoke access.”

• Mcp no model training Report an error

  “We do not use content passed through Preset MCP to train AI models, and we do not sell it.”

• Mcp providers Report an error

  “Our service providers: Auth0 (sign-in), Amazon Web Services (hosting the gateway) and Datadog (logs and monitoring).”

• Mcp disconnect Report an error

  “You can disconnect Preset MCP at any time from your AI app's settings.”

• Agor website Report an error

  “This Privacy Notice also applies to information collected through agor.live, the website for Preset's Agor project, including its open-source software”

• Cookie tracking Report an error

  “We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies ("Technologies") to automatically collect information through your use of our Services.”

• Offerings Report an error

  “Preset Cloud Managed Private Cloud Preset On-Prem Preset Certified Superset Embedded Dashboards”

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Scores citing this record

• The Data Analyst European sovereignty
• The Finance Controller European sovereignty
• The IT Administrator Self-service analysis & shared metrics
• The IT Administrator European sovereignty
• The Managing Director Self-service analysis & shared metrics
• The Managing Director European sovereignty
• The SaaS Product Lead European sovereignty
• The Skeptic European sovereignty