Vendor page — Tidio

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Facts read from this source

• Free plan Report an error

  “Free plan forever”

• Paid from Report an error

  “Paid plans from $29/mo, no surprise upgrades”

• Cancel anytime Report an error

  “Cancel anytime, in two clicks”

• SOC 2 Report an error

  “SOC 2 Type 2”

• CCPA Report an error

  “CCPA”

• GDPR Report an error

  “GDPR”

• AI pact Report an error

  “AI Pact”

• Lyro resolution rate Report an error

  “Lyro resolves 67% of conversations instantly”

• Guardrails Report an error

  “Guardrails and audit logs”

• Lyro smart actions Report an error

  “Lyro handles tasks like order updates or lead qualification without human assistance. It integrates with your external systems to take real-time action.”

• Typing preview Report an error

  “See what visitors are typing before they hit send, so your team can prepare the right answer in advance.”

• AI reply assistant Report an error

  “Drafts, expands, and polishes agent replies in one click, keeping tone consistent across your whole team.”

• Ticketing Report an error

  “Turn chats and emails into tickets with priorities, tags, spam management, and smart views your team can keep up with.”

• Live visitor list Report an error

  “Watch who is on your site right now and start the conversation before they leave without buying.”

• Visual automation builder Report an error

  “Build Flows on a drag-and-drop canvas, starting from 40+ ecommerce templates. No code needed.”

• Cart recovery Report an error

  “Trigger the right message when a cart is about to be left behind, and bring the shopper back to checkout.”

• Order management Report an error

  “Preview carts, check order history, manage orders, and offer discounts without leaving the conversation.”

• Trust center Report an error

  “Visit our Trust Center”

• Channels Report an error

  “Help Center Developers Status Page Product Updates Roadmap Mobile SDK”

• Reviews ratings Report an error

  “4.6 on G2 · 1,900+ reviews”

• Shopify rating Report an error

  “4.8 · Shopify App Store”

• Flows Report an error

  “Capture more leads, close more sales and book more calls even when you’re offline. Use Flows and Lyro Smart Actions to make sure no opportunity is ever missed.”

• Brands count Report an error

  “300K+ businesses run on Tidio”

• Platforms available Report an error

  “Browser Android iOS Windows Mac”

10 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Agent Advocate Ticketing, queues & SLA
• The Agent Advocate Channels in one queue
• The Agent Advocate Knowledge base & deflection
• The Agent Advocate Customer data protection
• The Agent Advocate Integrations & API
• The Agent Advocate European sovereignty
• The Agent Advocate Pricing transparency
• The Data Protection Officer Ticketing, queues & SLA
• The Data Protection Officer Channels in one queue
• The Data Protection Officer Knowledge base & deflection
• The Data Protection Officer Customer data protection
• The Data Protection Officer Integrations & API
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The Shop Operator Ticketing, queues & SLA
• The Shop Operator Channels in one queue
• The Shop Operator Knowledge base & deflection
• The Shop Operator Customer data protection
• The Shop Operator Integrations & API
• The Shop Operator European sovereignty
• The Shop Operator Pricing transparency
• The Integrator Ticketing, queues & SLA
• The Integrator Channels in one queue
• The Integrator Knowledge base & deflection
• The Integrator Customer data protection
• The Integrator Integrations & API
• The Integrator European sovereignty
• The Integrator Pricing transparency
• The Skeptic Ticketing, queues & SLA
• The Skeptic Channels in one queue
• The Skeptic Knowledge base & deflection
• The Skeptic Customer data protection
• The Skeptic Integrations & API
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Support Lead Ticketing, queues & SLA
• The Support Lead Channels in one queue
• The Support Lead Knowledge base & deflection
• The Support Lead Customer data protection
• The Support Lead Integrations & API
• The Support Lead European sovereignty
• The Support Lead Pricing transparency