Privacy policy — Elastic Email API

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• Last updated Report an error

  “Lasted Updated: May 25, 2018.”

• Jurisdiction Report an error

  “Users may also contact the Office of the Privacy Commissioner of Canada”

• No selling Report an error

  “We do not sell your information or use it for profiling secondary business objectives.”

• GDPR definition Report an error

  “For the purposes of the Policy, the term “personal data” will have the same meaning as in EU General Data Protection Regulation 2016/679(“GDPR”).”

• Account deletion Report an error

  “At any time you can request to have your account data deleted by contacting us at support@elasticemail.com. Upon receiving the request we will send you an email to confirm this request. After successful confirmation, your account will be marked for deletion in 30 days.”

• Inactivity deletion Report an error

  “if your account is not active for a period of 1 year, it will automatically be permanently deleted. 30 days prior to this deletion, an email notification will be sent”

• International transfer Report an error

  “You acknowledge and agree that your personal data may be transmitted, transferred, processed, and/or stored outside of Canada, including in the United States and in the EU”

• DPA available Report an error

  “If your use of our Services requires Elastic to process personal data falling under the scope of the GDPR, Elastic’s GDPR Data Processing Addendum ("DPA") is available for download.”

• Breach notice Report an error

  “In the event of a security breach causing unauthorized intrusion of our Services that materially affects you or your contacts, Elastic will notify you as soon as possible”

• Portability Report an error

  “The right to data portability: At any time you can export your data and you can ask us to provide your personal data in a structured, commonly used and machine-readable form”

• Delivery optimization opt out Report an error

  “You may opt out of our “Delivery Optimization Engine” which analyzes delivery across our entire platform and improves email delivery. Personal data is limited to your contact's email address. This can be done on the Advanced tab of your Settings screen.”

• Web beacons Report an error

  “We use web beacons on our websites, in emails, we send to you and in emails, you send through the Services.”

• Third party subcontractors Report an error

  “Third party subcontractors may include web hosts, payment processors, delivery and logistics providers, social network integrators, and membership vendors.”

• Safeguards Report an error

  “We use user IDs, passwords and encryption technology, and restrict the employees and contractors who have access to personal data to those having a “need to know””

• No certifications claimed Report an error

  “We maintain reasonable security safeguards to protect personal data in our possession or under our control from loss or theft, and from unauthorized access, disclosure, copying, use or modification”

• Minors Report an error

  “Elastic does not knowingly collect personal data from minors.”

• Tenure Report an error

  “Subject to any legal or accounting requirements, we will retain personal data only as long as necessary to fulfill the purposes for which it was collected. Personal data that is no longer required will be destroyed, erased or made anonymous, although copies of deleted information may continue to exist on backup media.”

• Collection types Report an error

  “We collect certain personal data at the time users register to create an account or update their account details including a user’s name, e-mail address, and other contact information.”

• Usage data anonymized Report an error

  “We collect certain non-identifying information about the usage of the Services, including information about how users are using the Services and the characteristics of those users. This information is anonymized”

• Disclosure legal requests Report an error

  “We may disclose your personal data in response to requests from government agencies, law enforcement authorities, and regulators, or to satisfy legal or regulatory requirements.”

• Access rights Report an error

  “You may make a request in writing for access to your personal data. We will inform you of your personal data held by us, and provide an account of the use that has been made of the information”

• Right to object restriction Report an error

  “The right to restrict processing: You can ask us to restrict processing your personal data in certain circumstances.”

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