Security / trust page — Elastic Email API

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Facts read from this source

• Password hashing Report an error

  “Elastic Email account passwords are hashed when they are stored. A hash is one-way encryption so your passwords cannot be viewed by anyone (including our administrators) and can only be reset.”

• Ssl API Report an error

  “We support standard SSL encryption for all application and API access.”

• Ssl smtp Report an error

  “We support standard SSL and TLS encryption for all SMTP traffic.”

• Login logging Report an error

  “Login log with details such as user agent, browser, IP.”

• Event logging Report an error

  “Event logging including password changes, password forgets, account email changes, payments, API Key changes/additions/deletions, exports and more.”

• Access control Report an error

  “Access levels are defined for both our accounts, users and our administrators. We support a granular access model where only the required access needed can be granted for all stakeholders.”

• Monitoring Report an error

  “We have sophisticated algorithms protecting your account from malicious content as well as 24/7 human monitoring of your mail looking for inappropriate content or unusual activity.”

• Redundancy Report an error

  “Databases have full real-time replication configured.”

• Backups Report an error

  “Backups are done regularly and rotated for special circumstance restore.”

• Multi tenancy Report an error

  “Multi-tenancy is realized by using separate databases and data logic to prevent overlap or corruption.”

• Entity Report an error

  “Elastic Email, being a Canadian Corporation, has very high standards with regards to privacy.”

• Nda Report an error

  “Sign a Non Disclosure Agreement highlighting their responsibilities in protecting your data.”

• Background checks Report an error

  “All employees and contractors go through a rigid employment reference check and criminal record check where applicable before starting with Elastic Email.”

• Regions Report an error

  “Elastic Email hosts your data at several data centers in the EU, the United States, and Canada.”

• Physical security Report an error

  “Constant video surveillance and motion detection sensor monitoring.”

• Ddos Report an error

  “DDOS mitigation is in place.”

• Payments Report an error

  “Elastic Email uses two payment processing services Stripe and Paypal who follow industry standards in protecting your personal data. Elastic Email does not store your credit card information.”

• Phishing contact Report an error

  “If you believe your confidential information may have been stolen or obtained by a fraudulent party either online or through any other means, contact us immediately at support@elasticemail.com.”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

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