Privacy policy — Mailgun

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Facts read from this source

• Entity Report an error

  ““Mailgun”, “Sinch”, “Sinch Email”, “we”, “us” or “our” refers to Sinch AB (publ) or any of its subsidiaries, including the Sinch Email brands Mailgun, Mailgun Optimize, Mailjet and Email on Acid”

• Dpf certification Report an error

  “Our US company, Mailgun Technologies, Inc., is subject to the investigatory and enforcement powers of the Federal Trade Commission as part of certification under the EU-U.S Data Privacy Framework (“EU-U.S DPF”) and the UK-US extension to the DPF.”

• Transfer mechanism Report an error

  “For transfers of personal data from the EU/EEA to other countries Sinch ensures that the European Standard Contractual Clauses cover the transfers unless an alternative mechanism for lawful transfers is applicable, including the EU-US Data Privacy Framework or Binding Corporate Rules of the third parties importing the personal data”

• Providers Report an error

  “We host the website and operate the platform using third parties, including Google Cloud Platform, AWS®, MacStadium and Rackspace®.”

• Regions Report an error

  “Your platform will be hosted from their data centers throughout the United States or Europe, based on where you have selected to deploy our services (no transfers between these separate data center locations occur).”

• Payments Report an error

  “We use Stripe®, Chargify, Aria, and Authorize.net to process subscription payments”

• Website tools Report an error

  “We use third-party services either embedded into our website (such as Drift, Optimizely, VWO, Segment™, Split.io and Google® Analytics) or outside of it (such as GitHub®, Unbounce and Twitter®)”

• Customer engagement Report an error

  “We use third-party service providers and platforms (such as Gainsight, Customer.io, Looker, Snowflake, Salesforce, Uservoice, Zapier, and Zendesk) for customer engagement, customer chat, product feedback and customer support ticketing.”

• No sale Report an error

  “Sinch does not sell personal data and does not allow third parties to use your personal data for their own business interests, without explicit consent from data subjects to do so”

• Security measures Report an error

  “These measures include encryption and redaction, and Sinch has dedicated teams to monitor our information security and privacy practices.”

• Penetration testing Report an error

  “Our applications are routinely scanned for vulnerabilities and an independent penetration test is conducted annually.”

• Spam fraud protection Report an error

  “Upholding an appropriate standard for our services by acting on detected inappropriate behaviours such as fraud, spam, phishing and similar activities – including automated risk-analysing features that can stop traffic from being delivered”

• Data subject rights Report an error

  “Right to Access: You can request access to your personal data stored or processed by us.”

• Dpf arbitration Report an error

  “If you are an EU or UK resident, you have the right, under certain conditions, to invoke binding arbitration as per the EU-US DPF Principles Annex.”

• DPA dispute resolution Report an error

  “Mailgun Technologies, Inc. has committed to cooperate and comply, in compliance with the EU-US DPF and the UK Extension to the EU-US DPF, with the advice of the panel established by the EU data protection authorities (DPA) and the UK Information Commissioner’s Office (ICO) with regard to unresolved complaints”

• Revision date Report an error

  “Last revised 09/29/2026.”

• Sensitive data prohibited Report an error

  “The data you submit should not include any sensitive personal data, such as Government identifiers (i.e. social security, driving licence, or taxpayer identification numbers), complete credit card or complete personal bank card numbers, medical records or particulars connected with applications for care or treatment associated with private individuals.”

• Doc type Report an error

  “Report Spam Cookie Notice GDPR Compliance Acceptable Use Policy Terms of Service Privacy Policy DPA”

Scores citing this record

• The Agency Lead European sovereignty
• The Data Protection Officer European sovereignty
• The Shop Operator European sovereignty
• The Platform Engineer European sovereignty
• The SaaS Developer European sovereignty
• The Skeptic European sovereignty