Features page (deliverability) — MailPace

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Facts read from this source

• No free plan Report an error

  “No free plan Many providers let spammers sign up and send thousands of emails, for free! With MailPace, everyone sending is a paying user, and that dramatically reduces the volume of spammers.”

• Domain ownership required Report an error

  “Proof of domain ownership is always required Some providers don't check that the signing up account actually has authority to send emails on behalf of the domain. We enforce this by validating ownership over DNS during the account setup.”

• Spam filter Report an error

  “Spam filter on all outgoing emails We use Rspamd to filter every email sent through mailpace.”

• Attachment whitelist Report an error

  “Whitelisted file extension attachments We support attachments, but we only support a subset of file extensions (details in our docs), and virus scan them before sending.”

• No header spoofing Report an error

  “No header spoofing Some providers let you put different headers into the email that can mask where it has come from. We don't allow custom headers and rebuild the full email when sent through our service”

• Manual account review Report an error

  “We manually review all new accounts, and actively disable any we think could be potential spam accounts.”

• Smtp retry handling Report an error

  “We handle 4xx errors (where we have to to retry sending the email every X minutes for up to three days)”

• Greylisting handled Report an error

  “We must back-off and send again, ideally with an increasing time between each resend. We handle this transparently for all our customers.”

• Bounce reports Report an error

  “Handling bounce reports Sometimes an email will be accepted, but the server will later find out it cannot deliver it. The server will then send a bounce response via email to the `ReplyTo` address. We pick up these bounce reports, parse them and take appropriate action on behalf of your users.”

• Warmed ips Report an error

  “All our IP addresses have been warmed up to a sufficient volume over an extended period of time.”

• Dkim required Report an error

  “Unlike other providers, DKIM is hard requirement to use our service.”

• Spf passed Report an error

  “Out of the box we pass all SPF checks”

• Dmarc support Report an error

  “you can also enable DMARC support by completing the "Advanced Verification" section.”

• Tls support Report an error

  “We support TLS 1.2+ to ensure your emails are sent between SMTP servers with transport level security.”

• Feedback loops Report an error

  “Feedback Loops are a mechanism to give email providers and large senders a notification when a message is marked as spam by end users. We're registered for them, and handle any reports or complaints that come through the FBL.”

• No dedicated ips Report an error

  “No dedicated IPs Unless you're sending 250k+ emails/month, from one domain, in a consistent pattern, having a dedicated IP address will hurt your deliverability.”

• Sending support Report an error

  “1:1 Sending Support There are a bunch of things our users can do to help with their specific emails, things like link shorteners, html emails with only images, blocklisted domains in the email content etc. can trip spam filters. We actively review our outgoing spam scores and contact our users if we can help them improve.”

• Monitoring Report an error

  “We run monitoring and anomaly detection on our systems”

• Time to inbox published Report an error

  “Long "time to inbox" times for 3x main providers (published on our landing page”

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Scores citing this record

• The Agency Lead Deliverability & sender reputation
• The Agency Lead Message data, retention & security
• The Agency Lead Reliability, accounts & support
• The Agency Lead Pricing transparency
• The Data Protection Officer Deliverability & sender reputation
• The Data Protection Officer Message data, retention & security
• The Data Protection Officer Reliability, accounts & support
• The Data Protection Officer Pricing transparency
• The Shop Operator Deliverability & sender reputation
• The Shop Operator Message logs, events & webhooks
• The Shop Operator Message data, retention & security
• The Shop Operator Reliability, accounts & support
• The Shop Operator Pricing transparency
• The Platform Engineer Sending API, SMTP & developer experience
• The Platform Engineer Deliverability & sender reputation
• The Platform Engineer Message logs, events & webhooks
• The Platform Engineer Reliability, accounts & support
• The Platform Engineer Pricing transparency
• The SaaS Developer Sending API, SMTP & developer experience
• The SaaS Developer Deliverability & sender reputation
• The SaaS Developer Message data, retention & security
• The SaaS Developer Reliability, accounts & support
• The SaaS Developer Pricing transparency
• The Skeptic Deliverability & sender reputation
• The Skeptic Message logs, events & webhooks
• The Skeptic Message data, retention & security
• The Skeptic Reliability, accounts & support
• The Skeptic Pricing transparency