Terms of service — SMTP2GO

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Facts read from this source

• Entity Report an error

  “These terms of service spell out what you can expect from us, Sand Dune Mail Ltd , and what we expect from you, the user of the SMTP2GO service”

• Mailing list rules Report an error

  “Lists must be 100% opt-in. This means that you must have obtained the permission of your recipients to send them emails.”

• List freshness Report an error

  “In addition, lists must be up-to-date, and have had emails sent to them recently (within the previous 3 months).”

• List cleaning prohibited Report an error

  “You must not use the service to 'clean' your mailing list.”

• Unsubscribe required Report an error

  “An opt-out (unsubscribe) link must be placed at the bottom of each email which will allow the recipients to immediately remove themselves from the maillist.”

• Prohibited industries Report an error

  “Pornographic or adult content Adult novelty items Dating or escort services Multi-level marketing Affiliate marketing or CPA marketing”

• Anti spam termination Report an error

  “We reserve the right to terminate your account "for cause" if we deem you to be in violation of our anti-spamming policies.”

• Sms email to sms limit Report an error

  “Emails sent to external email-to-SMS services exceeding 100 messages per month, and none for marketing purposes”

• Usage counting Report an error

  “For the purposes of calculating monthly email usage, an email sent to multiple recipients counts as multiple emails. For example, an email sent to 2 recipients, and CC'd to 3 other recipients, counts as 5 emails.”

• Free plan limit Report an error

  “Businesses must not create more than 10 free plan accounts.”

• SLA Report an error

  “We guarantee that the service will be functioning 100% of the time in a given month, excluding scheduled maintenance. We will credit your account 5% of the monthly fee for each 30 minutes of downtime, up to 100% of your monthly fee.”

• SLA claim process Report an error

  “To receive an SLA credit, SMTP2GO customers must contact our support team.”

• Billing frequency Report an error

  “We will charge you a monthly or yearly fee (depending on which payment frequency you choose) for using the service.”

• Refund policy Report an error

  “If a refund is requested within the first 30 days, a full refund will be granted.”

• Fee change right Report an error

  “We reserve the right to change our fees at any time without advance warning.”

• Jurisdiction Report an error

  “this Agreement shall for all purposes be governed by and construed in accordance with the laws of New Zealand and that any action arising out of this Agreement shall be litigated and enforced under the laws of New Zealand”

• Free tier Report an error

  “Try SMTP2GO free for as long as you like: Try SMTP2GO Free → Paid plans available for over 1,000 emails/month.”

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• The Platform Engineer Deliverability & sender reputation
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